Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Kia Car Insurance & Accident Aftercare pārskati

http://www.kiacarinsurance.co.uk

LIELISKI

Pakalpojums

4.4

vērtējumi pēdējā gada laikā

Tiek rādīti visi 711 pārskati

Uzticams klients

Verificēja Feefo

8 years ago

We will look to stay with Kia insurance in the future as when I had a little bump there were helpful and efficient and had good communication

Uzticams klients

Verificēja Feefo

8 years ago

excellent all round service.

Excellent service and would recommend kia care .

Uzticams klients

Verificēja Feefo

8 years ago

A good service. Good communication and updates. Hire car was appropriate in size and was delivered on time. Yes I would use them again.

Yvonne

Verificēja Feefo

London

8 years ago

Ko Yvonne teica par Kia Car Insurance & Accident Aftercare:

Good workmanship and handled my affairs from start to finish in a manner

They were professional in their approach & appeared very experienced in the field I would recommend them to friends/family's

Karen

Verificēja Feefo

Nottingham

8 years ago

Ko Karen teica par Kia Car Insurance & Accident Aftercare:

Poor customer service

I was given a car that needed air in 2 tyres. It also had no liquid in the windscreen washer. I contacted Kia and they advised me that they would contact me with tyre pressures and I’m still waiting....

Lasīt vairāk

Anwen L

Kia Car Insurance & Accident Aftercare

8 years ago

Hi,

We're very sorry to hear that the service you received was not to our usual standards. I have notified our Customer Experience Team who will look into this and get in contact with you to discuss further.

Rachel

Verificēja Feefo

8 years ago

Ko Rachel teica par Kia Car Insurance & Accident Aftercare:

Straightforward and helpful service and approach to dealing with my claim. The accident was very stressful and Kia took the stress off our hands. Thank you

Laura

Verificēja Feefo

8 years ago

Ko Laura teica par Kia Car Insurance & Accident Aftercare:

Great service but need to regularly update on status

Great service, everything was taken care for me. The only think I would have liked was regular updates but I had to call them myself periodically. Car they supplied wasn't similar to my car (small...

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Andrew

Verificēja Feefo

West Midlands

8 years ago

Ko Andrew teica par Kia Car Insurance & Accident Aftercare:

prompt fast service

The process from the start has been excellent and the communciation keeps you infromaed of every step or any potentila changes that may occur with the claim. I had an issue with the car days after...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

8 years ago

Still waiting to find out what is happening with my claim.

Communication - I still don't know what is happening? Hopefully solicitors are involved as no one has told me anything. Car came back, used up all my petrol. First thing I had to do was fill it...

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Uzticams klients

Verificēja Feefo

8 years ago

They dealt with us quickly and gave us a hire car . We were only without a car for one day They also kept us jp to speed with what was happening to our car

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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