Hello, I am sorry to hear you have not been entirely pleased with the service or your new hearing aids from our company. It is of the upmost importance to us to have satisfied clients who are thriving with the investment in their health, in this case your hearing health.
If it were convenient for you to attend one of our clinics, we would be very keen to try and address the problems you have raised. Or our trained tele-audiology team can help you over the phone (and online).