V poor service post holiday and 6 complaints from 7 guests.
None of us will use this company again
제품 리뷰
Karen
Friendship Travel Singles Holidays
1 month ago
We’re very sorry to hear that your trip did not meet expectations. This is not the experience we aim to provide, and it’s particularly disappointing to receive such feedback as this trip is usually very positively received.
Following your comments, we have contacted each member of the group directly to apologise for any diappointment and offer a gesture of goodwill. We do take all feedback seriously and will be reviewing this in detail with our local partners to ensure improvements are made.
Regards, Karen - Customer Services
구매일: 25/02/2026
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
On sight rep was very good. Support from office was also helpful
제품 리뷰
구매일: 18/03/2026
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 month ago
구매일: 02/04/2026
0
공유
MD
Mrs Julie Dillon
Feefo 인증됨
GBR
1 month ago
Friendship Travel Singles Holidays에 대한 Mrs Julie Dillon의 의견:
Excellent service when booking the holiday, by office staff. Booking is straightforward, no problems experienced. I thought the hotel was lovely, ideal location to amenities and the room was good and...
Horrendous experience. Total disaster of a holiday. I’ve used single escorted holidays lots of times before but never this company, and I will never ever use them again. Things can go wrong but if...
자세히 읽기
Karen
Friendship Travel Singles Holidays
1 month ago
Thank you for your review, and we are very sorry to hear that you did not enjoy your trip to Marrakech.
We are aware that the incorrect welcome letter was distributed to the group on arrival, and we sincerely apologise for the confusion this caused. We understand that this may have had a knock-on effect on the rest of your experience. Please be assured that we have reached out to each member of the group individually to apologise for this mistake.
The bedrooms were all pre booked, it would not be possible for a small hotel to have rooms for a group without reservation in high season but I am sorry if there were delays on arrival at the hotel.
Regards, Karen - Customer Services.
Fun and enjoyable solo holidays for people aged 40 and over. A range of over 25 destinations throughout the world offering solo holidays to suit all requirements. Friendship Travel singles holidays are fully hosted and bring together like-minded solo travellers.
Fun and enjoyable solo holidays for people aged 40 and over. A range of over 25 destinations throughout the world offering solo holidays to suit all requirements. Friendship Travel singles holidays are fully hosted and bring together like-minded solo travellers.