The sauna came on time. The sauna was good, however, i am only giving it 4 stars because the instructions were less than helpful. It took a lot of guessing to put everything together, people with no...
Product received not the correct height specificatoon as advertised. Sent photos and measurements as requested after the issue was reported. This was two days ago and as to date no response. I did...
자세히 읽기
Support
Luxo Living
5 years ago
Hi Isa, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
IP
Isa Pelizzari
5 years ago
Thanks for the chance to reply. Upon my decision to keep the product, the offer of sheets in recopense seems to have been withdrawn. I asked for them and have not heard a word.
Sorry, but I have been disappointed by the experience.
Highly disappointed with the bed, first of all the drawers dont fit at all, secondly just one week into use and the main central support for the bed has broken!
