Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

Petcover Australia レビュー | {{merchantUrl}} のカスタマーサービスレビュー| Feefo

すべて（ 2,252件）のレビューを表示中

Anne-Marie

Feefoに#よる#検証#済み

Bassendean

10 years ago

Anne-MarieのPetcover Australiaに関するコメント:

Just joined

Very easy to join up Hope I never have to use it but if I do hopes its as easy to make a claim

購入日: 15/02/2016

KATRINA

Feefoに#よる#検証#済み

Adelaide

10 years ago

KATRINAのPetcover Australiaに関するコメント:

I found that the information informative and easy to understand, plenty of options to suit what you require for you pet. Yes I would recommend the company to other people I would buy from them again

購入日: 31/01/2016

信頼できるカスタマー

Feefoに#よる#検証#済み

10 years ago

Petplan review

It is too early to say really. Other than it is reassuring to have such a plan in place.

購入日: 12/01/2016

Jane

Feefoに#よる#検証#済み

Queensland

10 years ago

JaneのPetcover Australiaに関するコメント:

"Annual" policy minus three weeks is not acceptable

At this stage my only grievance is the 3 week period at the beginning of the policy when claims cannot be made. I understand its necessity but I feel that 3 weeks should be added to the end of the...

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購入日: 07/02/2016

Rowena

Feefoに#よる#検証#済み

forrestfield

10 years ago

RowenaのPetcover Australiaに関するコメント:

payment notification

I like that you email and notify me when you are taking payment.

購入日: 11/02/2016

Hilary

Feefoに#よる#検証#済み

koo Wee Rup

10 years ago

HilaryのPetcover Australiaに関するコメント:

taking out a policy

when first ringing to take a policy the young lady on the phone was very helpful and didn't try too sell me anything I didn't want we .are going to send in a claim, also they were very helpful where...

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購入日: 15/02/2016

信頼できるカスタマー

Feefoに#よる#検証#済み

10 years ago

GREAT!

Friendly, knowledgable staff. Pleasure to deal with. Best value policy I could find (almost half the cost of other policies on the market)

購入日: 29/01/2016

Cecile

Feefoに#よる#検証#済み

Alexandra Hills

10 years ago

CecileのPetcover Australiaに関するコメント:

Length of time is too long; I'm wondering if it is a money grab (holding onto money to gather more interest)

Two thing: settling a claim takes too long. It's been over a month and I still have no settlement... Secondly, in this day and age, why do I have to mail a paper copy of my receipts and claim form,...

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Petplan Australia

Petcover Australia

10 years ago

Thanks for feedback. We've passed your case onto our claims team to investigate.

購入日: 04/01/2016

Joshua

Feefoに#よる#検証#済み

10 years ago

JoshuaのPetcover Australiaに関するコメント:

Policy seems good but customer service not great

The customer service assistant was quite abrupt in her tone on the phone and came over as unfriendly and rude. I was told I needed to return certain paperwork within a specified time frame but then...

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Petplan Australia

Petcover Australia

10 years ago

Thanks for your feedback. We've passed this onto our team to try and improve our service in the future.

購入日: 02/02/2016

Alysha

Feefoに#よる#検証#済み

Victoria AUS

10 years ago

AlyshaのPetcover Australiaに関するコメント:

Good coverage, affordable, friendly & helpful advisors

Very friendly and helpful. Explained all my options in thorough detail to help me make the best decision for myself. Policies are very good and will be beneficial in the event they are needed....

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購入日: 25/01/2016