I was given a 6 week trial pack when I purchased our puppy. We had to use it as our pup got sick with Tetanus. Petplan paid all the vet bills. I was so impressed that I took out a plan so our dog is...
Very disappointed with the lack of communication after I had signed up online. There was no confirmation email to inform me whether my application had been successful or not - and yet my credit card...
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Petplan Australia
Petcover Australia
10 years ago
Hi Marina. We are sorry that you experienced issues with receiving your documents, and have passed this feedback onto the relevant area for investigation. If you have any further questions or requests, please contact us and we'll sort it out for you.
The Petplan experience to date has been woeful. We have had our first claim rejected on the grounds of wording in a PDS that is different to the PDS received when our 4 week coverage plan commenced....
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Petplan Australia
Petcover Australia
10 years ago
Hi Adam. We understand that this matter is now being reviewed externally by the ombudsman. However, we certainly appreciate the honest feedback and have passed it directly to the relevant department.
購入日: 01/02/2016
0
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LU
Luke
Feefoに#よる#検証#済み
Caversham, Western Australia
10 years ago
LukeのPetcover Australiaに関するコメント:
Large claim processed within 2 weeks with no issues and 100% reimbursement
購入日: 05/01/2016
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
10 years ago
There was no service to review - it was all totally automated over the Internet!!
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.