Used pet plan to purchase new policy for my kitten. They were very interested in new pet, aware of my previous policies and even spent some extra time chatting about the kitten and where he was up...
Found experience very easy,people informative and helpfull.
購入日: 04/01/2016
0
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RO
Ross
Feefoに#よる#検証#済み
Springwood
10 years ago
RossのPetcover Australiaに関するコメント:
It is the best plan for our dog .It did take about 4 weeks to get back to us to let us know that our policy was accepted .We had another dog insured with pet plan before and we had no problems with...
After lodging my insurance claim, I received a letter stating that they would review my claim, and either post me a cheque if successful, or let me know if not.
They were prompt, both with the letter...
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購入日: 26/01/2016
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
10 years ago
The first person I spoke with to get a quote was very helpful. the girl when I purchased the insurance was not as good at all with her manner. There was a difference in what the quote stated and...
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Petplan Australia
Petcover Australia
10 years ago
Thanks for the honest feedback about your experience with us. I've passed this directly onto the relevant department, which will help us improve our customer service in the future.
I find there communication with their clients extremely lacking. They overcharged me on my quoted policy and when I called them to sort it out a week ago I was told they would look into it. I heard...
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Petplan Australia
Petcover Australia
10 years ago
Thanks for the honest feedback. As it sounds like this hasn't been resolved yet, we've passed this onto our accounts team to investigate.
購入日: 13/02/2016
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
10 years ago
What new policy plan???
I signed up in January - has something changed?
I only sent ''poor'' so this could be submitted
Petplan Australia
Petcover Australia
10 years ago
Hi Michele. Thanks for the reply. We wanted a chance for any recent new Petplan clients to rate our service. Anybody that signed up in January has the opportunity to leave feedback about their experience with Petplan so far.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.