A very professional service, yet we always felt there was the personal touch from our travel consultant Anny.
Our emails were responded to very promptly and any potential problems were easily ironed...
Bookings and instructions worked very well and were clearly communicated.
Timings and choice of accommodation were excellent.
Allowed us to create the journey and saved us lots of hassle!
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PC
Peter Collins
1 year ago
Data di acquisto: 14/11/2023
Ciò che Peter Collins ha detto su Tailor Made Rail:
Excellent communication through the hole process, from the point of discussing locations and booking up to the point of departure there was always someone available to answer any questions with quick...
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Cliente fidato
1 year ago
Data di acquisto: 03/08/2023
An amazing experience, which we thoroughly enjoyed / would highly recommend. Getting through Paris wasn't straightforward but, instructions provided were reasonable.
TMR were always on hand to offer advise and help, they responded to emails quickly and put our minds at rest with any concerns. The tickets were easy to understand too.
Detailed and easy to follow instructions made transfers between hotels and rail stations stress free. Recommended journeys and locations were well chosen. Communication prompt. Supportive and...
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SL
Sophia Looney
1 year ago
Data di acquisto: 21/11/2023
Ciò che Sophia Looney ha detto su Tailor Made Rail:
Once again, the trip was well organised and documented and could have worked well. However, I just can't recommend the trip because of the unreliability of public transport. This isn't TMR's fault...
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Simon Hodge
Tailor Made Rail
1 year ago
Dear Philip,
I'm sorry to hear about your negative experience on your recent holiday. We made an effort to get in touch with you on the day but we unfortunately did not hear back from you so we were unable to put our contingency plan into action. I am glad that the rest of the holiday was enjoyable and I hope we are able to assist again in future.
Kind regards,
Simon
Hassle-free holidays for the independent traveller. Choose where, when and for how long you want to go and let us put together the perfect tailor made itinerary by train.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Hassle-free holidays for the independent traveller. Choose where, when and for how long you want to go and let us put together the perfect tailor made itinerary by train.