Very helpful, considerate and polite. Clear explanations. Prompt communication
Sophie
Novuna Vehicle Solutions
5 years ago
Thank you for your review, it is greatly appreciated! We hope you love your new vehicle!
Kind regards, Sophie
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MO
Mohammed
Verificato da Feefo
Luton
5 years ago
Ciò che Mohammed ha detto su Novuna Vehicle Solutions:
Good product knowledge and friendly service.
Professional.
Sophie
Novuna Vehicle Solutions
5 years ago
Thank you for your review Mohammed, it is greatly appreciated! We hope you love your new Vauxhall Corsa!
Kind regards, Sophie
0
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MA
Matthew
Verificato da Feefo
Lincolnshire
5 years ago
Ciò che Matthew ha detto su Novuna Vehicle Solutions:
Security worries
This was my first time hiring, I was unsure of the security aspects of texts and emails. Thankfully a couple of calls helped. Looking back it was me worrying, not Hitachi at fault.
Sophie
Novuna Vehicle Solutions
5 years ago
Thank you for your review Matthew, it is greatly appreciated! We hope you love your new Audi A6!
Kind regards, SophieHCVS Marketing Team
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Cliente fidato
Verificato da Feefo
5 years ago
A can do approach
A very good experience. Needed the car swiftly with very limited availability nationally. Nick located one and the paperwork progressed to a successful conclusion. The only niggle was a lack of...
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Sophie
Novuna Vehicle Solutions
5 years ago
Thank you for your review, it is greatly appreciated! We hope you love your new vehicle!
Kind regards, Sophie
0
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PJ
Peter James
Verificato da Feefo
5 years ago
Ciò che Peter James ha detto su Novuna Vehicle Solutions:
Very good communication and friendly service. Sorted out any questions I had very quickly.
Sophie
Novuna Vehicle Solutions
5 years ago
Thank you for your review Peter, it is greatly appreciated! We hope you love your new DS 7!
Kind regards, Sophie
0
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CH
Chris
Verificato da Feefo
5 years ago
Ciò che Chris ha detto su Novuna Vehicle Solutions:
Inaccurate lead time
Vehicle ordered with a lead time of 6-8 weeks. Now been 8 weeks and still no update of an expected delivery date
Sophie
Novuna Vehicle Solutions
5 years ago
Hi Chris, firstly thank you for taking the time to leave us your review. I’m sorry to hear that there has been some miscommunication around your Tesla Model 3; if this is something you would like to discuss further, please do get in touch directly with our Sales team on 03330606426.
^thank you, Sophie
HCVS Marketing Team
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Cliente fidato
Verificato da Feefo
5 years ago
Great service and order process so far!
So far a big thumbs up in communication and very easy order process. The representative was really great, friendly and very helpful. The only problem we had was that the wrong email address was...
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Sophie
Novuna Vehicle Solutions
5 years ago
Thank you for your review, it is greatly appreciated! We hope you love your new vehicle!
Kind regards, Sophie
0
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TH
Thomas
Verificato da Feefo
Wirral
5 years ago
Ciò che Thomas ha detto su Novuna Vehicle Solutions:
Throughout this mad times they have stepped up to the plate,reassured me everything will be fine and now I'm looking forward to the delivery of my new car,very professional and I'm full of gratitude...
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Sophie
Novuna Vehicle Solutions
5 years ago
Thank you for your review Thomas, it is greatly appreciated! We hope you love your new Vauxhall Corsa!
Kind regards, Sophie
0
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RY
Ryan
Verificato da Feefo
5 years ago
Ciò che Ryan ha detto su Novuna Vehicle Solutions:
Great customer service, was happy to help with all my queries and kept me up to date with progressing the order.
Sophie
Novuna Vehicle Solutions
5 years ago
Thank you for your review Ryan, it is greatly appreciated! We hope you love your new Vauxhall Corsa!
Kind regards, Sophie
0
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PE
Peter
Verificato da Feefo
Stockport
5 years ago
Ciò che Peter ha detto su Novuna Vehicle Solutions:
Great service
Great service from start to finish, clear information provided and delivered on their promises
Sophie
Novuna Vehicle Solutions
5 years ago
Thank you for your review Peter, it is greatly appreciated! We hope you love your new Vauxhall Grandland X! Kind regards, Sophie
Novuna Vehicle Solutions is one of the UK's leading providers of vehicle leasing and fleet management services.
Novuna Vehicle Solutions operate more than 70,000 assets and are one of the top 10 largest leasing companies in the UK. Uniquely in the market, we can offer a comprehensive range of assets, from cars, to HGVs, specialist equipment and plant machinery.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Novuna Vehicle Solutions is one of the UK's leading providers of vehicle leasing and fleet management services.
Novuna Vehicle Solutions operate more than 70,000 assets and are one of the top 10 largest leasing companies in the UK. Uniquely in the market, we can offer a comprehensive range of assets, from cars, to HGVs, specialist equipment and plant machinery.