Still waiting for my items, And I sent a return on January 6 but haven’t received my refund yet, seems the services are getting too slow, not the same as used to be few years ago, it’s a shame, I...
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Gem Collector US
Gem Collector US
7 years ago
Thank you for taking the time to respond to our request for feedback.
We're sorry to learn of your disappointment with the delivery service of your recent order.
We have checked the status of your order and can see this was delivered by USPS on January 30th - the same date your review was posted.
We therefore trust you are now in receipt of your order. We apologise for any disappointment and inconvenience caused.
If you wish to discuss the matter further or if we can be of any other assistance, feel free to contact us directly. We're available at help@gemporia.com or 0800 330 8000 (UK) 1 800 500 6010 (US).
Kind regards,
Gemporia - Help Team
Would have been an excellent rating but Christmas orders never delivered received order belonging to someone else my order could not be found and had to be canceled looked to see if I could reorder...
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Cliente fidato
7 years ago
Data di acquisto: 09/01/2018
good
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Cliente fidato
7 years ago
Data di acquisto: 19/09/2017
Love Gems I learn something new every time I watch them.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
