Service let down by delivery firm abandoning package at completely wrong address 1/2 mile away ,luckily householder rang me that evening.I had to go and get it!
Albert Matthews Butchers
Albert Matthews Butchers
11 years ago
Thanks for the feedback. I really appreciate you collecting from the wrong address. I did take the issue up with UKmail and they were willing to come out and collect from the wrong address and deliver to the correct address the same day but with it being relatively near I think it was a better option for you to collect yourself.
We will give you some free sausage in your next order to compensate for the trouble you went to.
Many Thanks
Chris Matthews
Albert Matthews Butchers
Albert Matthews Butchers
11 years ago
Thanks for the feedback. I really appreciate you collecting from the wrong address. I did take the issue up with UKmail and they were willing to come out and collect from the wrong address and deliver to the correct address the same day but I think for purposes of ease and speed and with it being relatively near I think it was a better option for you to collect yourself.
We will give you some free sausage in your next order to compensate for the trouble you went to.
Many Thanks
Chris Matthews
Recenzije proizvoda
Datum kupovine: 06/12/2014
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Provjerio Feefo
11 years ago
Easy-to-use website and unbelievably rapid delivery.
Recenzije proizvoda
Datum kupovine: 30/11/2014
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Provjerio Feefo
11 years ago
Good old fashioned service. Delivered on prefered date.
Had a delay with the delivery but was contacted by Chris Matthews who had been in touch with the couriers and sorted it out. I was reassured that it would be alright until the next day, but the...
Ordering was easy. I had to change the delivery date and they came back immediately, saying consider it done and it was. The products arrived beautifully packed with ice packs and wool insulation,...
I have used Albert Matthews for sometime now and know that whatever I order will be of the highest quality - the mince, burgers and steak are so much better than anything else I have ever purchased...
Albert Matthews is an online butcher who delivers premium quality, fresh, award winning meat direct to your door. We only source from designated areas of outstanding beauty and have over 25 Great Taste Awards (the Oscars of the food industry) for our products. We also are one of the first butchers in the UK to be able to offer Himalayan Salt Aged Beef which is a special type of dry ageing which enhances flavour and tenderness particularly in steaks.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Albert Matthews is an online butcher who delivers premium quality, fresh, award winning meat direct to your door. We only source from designated areas of outstanding beauty and have over 25 Great Taste Awards (the Oscars of the food industry) for our products. We also are one of the first butchers in the UK to be able to offer Himalayan Salt Aged Beef which is a special type of dry ageing which enhances flavour and tenderness particularly in steaks.