Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Rivervale | Avis sur le service client de {{merchantUrl}} | Feefo

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Miss Megan Taylor

Vérifié par Feefo

6 years ago

Ce que Miss Megan Taylor a dit à propos de Rivervale:

Amazing service!

Great service :)

Aftersales Feedback

Rivervale

6 years ago

Thank you for your kind and positive review regarding your Service Mrs Taylor. We're so happy your visit at Rivervale went great. Feel free to share your experience with your friends who are due a service or MOT. We'd love to continue providing great service to awesome customers like you. Thanks again for you feedback. Best wishes Chrissie

Client de confiance

Vérifié par Feefo

6 years ago

Excellent service!

Rivervale are always friendly, honest and quality of their work is top-notch! I purchased my car here a few years ago and have it serviced there too.

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback, we really appreciate you taking the time to review your Service and MOT experience with Rivervale. We work hard at maintaining a honest, personable yet professional workshop and we're happy to hear you noticed that. I know, on this visit you we collected and delivered you vehicle, which was Free and part of our service. Maybe next time, you would be interested in taking advantage of our Loan Hire Vehicles, or indulging in our Stabucks Waiting Room. Feel free to share your experience with your friends who are due a service or MOT. We'd love to continue providing great service to lovely customers like you. If there's anything else we can help you with, please don't hesitate to contact us. Best wishes. Chrissie.

Ms Laura Sayers

Vérifié par Feefo

6 years ago

Ce que Ms Laura Sayers a dit à propos de Rivervale:

Kept me informed and completed work in good time.

Aftersales Feedback

Rivervale

6 years ago

Thank you Laura for your feedback, we really appreciate you taking the time to review your MOT experience with Rivervale. We're glad you noticed, that our Service Team, work's hard at providing you and your vehicle a high standard of care and attention. We look forward to seeing you next time. Best wishes. Chrissie.

Client de confiance

Vérifié par Feefo

6 years ago

N/A ......

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback, we really appreciate you taking the time to review your Lease Maintained Service experience with Rivervale Our Service Team work hard at providing you and your vehicle a high standard of care and attention. We're glad you could reflect that with your star rating. We look forward to seeing you next time.

Mr Cox

Vérifié par Feefo

Shoreham-by-Sea

6 years ago

Ce que Mr Cox a dit à propos de Rivervale:

Thank you....I hope this not an excuse to put the rate up.

Your staff kept me informed about all that was necessary to pass MOT. Our car was returned on the time specified.

Client de confiance

Vérifié par Feefo

6 years ago

Nothing special, got to watch them with their prices.

Nothing special. Over priced for what they do. No need to charge £6 to fill the screenwash bottle up. Asked for our mobile number to contact us, because we were 20 miles from home and out for the...

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Aftersales Feedback

Rivervale

6 years ago

Mrs Dolan, Thank you for speaking to me today. Hopefully the phone call has clarified our processes and pricing. We look forward to welcoming you back in the future. Kind regards Mark McNeil

Client de confiance

6 years ago

Nice of Rivervale to get back to me. Refunded the £6 for screen wash, many thanks.

Mrs Victoria Workman

Vérifié par Feefo

Worthing

6 years ago

Ce que Mrs Victoria Workman a dit à propos de Rivervale:

A quality service from an excellent team!

I can’t praise the team at Rivervale Service and MOT enough. The team at Rivervale made me feel so welcome, even offering me a Starbucks coffee on arrival! (And during my stay) I was updated...

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Aftersales Feedback

Rivervale

6 years ago

Thank you for your great feedback Mrs Workman. We really appreciate you taking the time to review your Service and MOT with Rivervale. We work hard at maintaining a personal yet professional high standard of customer care. We're so pleased you noticed the effort we put in from start to finish, in making your experience with us a positive one.. Fell free to share your experience with your friends who are due a Service or MOT. We'd love to continue providing great service, to lovely customers like you. If we can help with anything else, please don't hesitate to contact us. Chrissie

Mrs Liz Wakeling

Vérifié par Feefo

Portslade

6 years ago

Ce que Mrs Liz Wakeling a dit à propos de Rivervale:

Regular annual visit.

The MOT and Service were well organised and carried out .

Aftersales Feedback

Rivervale

6 years ago

Thank you Liz for your feedback, we really appreciate you taking the time to review your experience with Rivervale. We work hard at maintaining an organised and smooth running work shop and we're happy that you noticed that with us. If there is anything else we can help you with, please don't hesitate to contact us. Best wishes. Chrissie.

Mr Gavin Willis

Vérifié par Feefo

6 years ago

Ce que Mr Gavin Willis a dit à propos de Rivervale:

Excellent service and great attention to detail.

In all my interactions with the Rivervale team they have always provided excellent service, have great knowledge and have looked after me well to make me feel like a valued customer. Great work all...

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Aftersales Feedback

Rivervale

6 years ago

Thanks Gavin, we really appreciate your feedback and are delighted you were happy the the service we provided. We look forward to welcoming you back on your next visit to us. Kind regardsRivervale Team

Client de confiance

Vérifié par Feefo

6 years ago

Good polite service.

Booked in easily, reminder phone call and work completed when expected.

Aftersales Feedback

Rivervale

6 years ago

Your feedback is so important to us, thank you for the kind review. We work hard at providing you and our other customers, a smooth and professional experience with Rivervale. If there is anything we can help with in the future, please don't hesitate to contact me. Chrissie

Vous n’avez pas été invité(e) à fournir un avis ?

Feefo Ecolabels

Ces badges vérifient que les déclarations environnementales de Rivervale sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

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Rivervale Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?