Easy to shop from website - efficient service.
Like the stores but there could be huge improvements made in the standard of customer service which is on offer. Much prefer shopping online.
JOY
JOY
15 years ago
Its great to hear that you were pleased with the items that you purchased on the website, we love to hear from happy customers!
Siobhan
JOY
I love the range of quirky & vintage fashion from Joy!
I always find something that I like wether in-store or on-line.
My only comment would be that it is a shame that you cannot return items bought...
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JOY
JOY
15 years ago
Thats great to hear that you like the brand. In terms of returning items bought online we are currently looking to this, so keep an eye out as this may change in the future months!
Siobhan
JOY
The clothes are usually nicely shaped and fashionable but the fabric is poor quality. Customer service is patchy. When I complained about something I received excellent service, but when I returned...
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JOY
JOY
15 years ago
I am sorry to hear that you did not have a pleasent experience at JOY. In the time that your order was returned we have since amended this issue, and are now contacting all customers once we have received their returns. We have also reduced the waiting time for refunds it is now 3 -5 days. I would be really interested in discussing this with you further.
Siobhan
JOY
Avis sur des produits
Date d'achat : 01/05/2010
0
Partager
Client de confiance
15 years ago
I think it is good quality and reasonably priced, lovely pieces.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
