We are sorry to hear you were dissatisfied with the service provided. If you would like to share more details of your experience, please email our Professional Standards team at ps@loans2go.co.uk.
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Loans 2 Go:
Very good service from the staff in City centre branch-Joanne and Dean-exellent-
Luke
Loans 2 Go
8 years ago
Thanks, Jamal! Joanne and Dean will be glad to hear you left a review for them.
0
Jaa
TC
Trusted Customer
Sunderland
8 years ago
Mitä Trusted Customer sanoi Loans 2 Go:
Totally shocking I needed help you took advantage
Was told totally different on the phone the person on the phone was polit couldn't help enough , but when I went to the shop to pick money up totally different. I was told I was accepted on the phone...
Lue lisää
Luke
Loans 2 Go
8 years ago
Dear Jodie, Thank you for your feedback. I can confirm that when a customer has their initial call with a member of our New Business team they may fit the criteria and be eligible for a loan on face value but all loan applications are subject to a thorough affordability assessment. This is essential in our role as a responsible lender. As such no loan applications are confirmed or guaranteed over the phone and all customers are advised that their application is subject to this affordability assessment in branch. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Loans 2 Go:
They were very helpful in every way
They were very helpful in every way
Luke
Loans 2 Go
8 years ago
Thank you, Karen. Glad we could help!
TC
Trusted Customer
8 years ago
When could I borrow again as pay direct debit each week thxs
Luke
Loans 2 Go
8 years ago
Hi Karen, if you would like to Top Up your current loan you will have to have made 12 weeks of weekly payments. In this scenario you would have to visit your local branch in order to Top Up. I hope this answers your questions and if you would like to discuss and arrange an appointment beforehand please contact our team on 0330 400 0403. Thank you again for using Loans 2 Go!
TC
Trusted Customer
8 years ago
I got this loan on the website so not sure how many payments I've made but it's been a while and I believe it's in the 12 weeks thxs
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Loans 2 Go:
Yes good service
Luke
Loans 2 Go
8 years ago
Thanks for leaving us a review, Mark!
0
Jaa
TC
Trusted Customer
Liverpool
8 years ago
Mitä Trusted Customer sanoi Loans 2 Go:
Brilliantt company
Loans to go are a great company they are friendly and helpful and really easy to apply for a loan I wouldn't go anywhere else
Luke
Loans 2 Go
8 years ago
How nice of you to leave us a review, Christine. We really appreciate it!
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Loans 2 Go:
Sunt foarte buni
Luke
Loans 2 Go
8 years ago
Thanks for leaving a review, Alina!
0
Jaa
Luotettu asiakas
8 years ago
would recommend to anyone and everyone
Outstanding, quick,polite and efficient staff. However interest rate is very high maybe a lower rate would attract more customers.
Luke
Loans 2 Go
8 years ago
Thank you for your feedback. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Loans 2 Go:
Fast and friendly service. Will recommend to my associates.
Luke
Loans 2 Go
8 years ago
Thank you for that, Sanders. We look forward to your referrals!
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Loans 2 Go:
They are very helpful and resonable would definitely recommend and use again
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.