I am very sorry to hear you feel as though our Christmas Story Book should have a hard cover - I have passed this feedback on, which will help assist with further product investigation and growth. We do hope your personalised story book is well loved within tour family.
Kind Regards,
Stuck on You Customer Service
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Cliente de confianza
9 years ago
Fecha de compra: 24/11/2015
Super easy to use the website and order which is great!
I ordered a few mugs as Chirstmas gifts and I emailed the customer service email address as ideally I would want to receive the mugs before a certain date. Niko Lee replied on behalf of Stuck on You...
The ordering and courier service is ok, but the quality of the goods is low.
The SOY Group
The SOY Group | HK
9 years ago
We are sorry to hear that you are unhappy with the quality of your Christmas Mug! If in any case you feel a product has been misprinted or not up to standards, please send an image for investigation too sales.hk@stuckonyou.biz
We will be more than happy to look into this for you and discuss your options
Kind Regards,
Stuck on You Customer Service
Thank you for your time in giving us your feedback. We are so happy to hear that your order arrived promptly. I am sorry to hear that one of your labels fell off. I trust that it was only that one and that the other clothing dots and shoe labels are meeting all of your required needs.
Kind Regards,
Stuck on You Customer Service
Thank you for taking the time to share your feedback with us.
I am very pleased you are happy with your Christmas Cards! Very sorry to hear your red and white twine was not included with your cards. I have asked for the representative for your region to be in contact with you in a short time to discuss.
Kind Regards,
Stuck on You Customer Service
It is great to hear you have ordered and received your very own personalised Christmas Cards to make life a little more convenient and Christmas that extra bit special! We hope the lucky receiver will also love their Letter form Santa!
Kind Regards,
Stuck on You Customer Service
Thank you for your kind feedback regarding our website - I am very pleased to hear that you have found it easy to navigate.
I am sorry to read of your negative comments regarding our labels and instructions. I have taken the time to pass your information through to our representative for your region, and will ensure you are contacted shortly to discuss this.
Kind Regards,
Stuck on You Customer Service
It's our pleasure to provide you with a quick service and help online when shopping with us! We hope you love your Name Labels - Classic Mini/Pencil Labels.
Thank you so much for taking the time to give us this feedback!
Kind Regards,
Stuck on You Customer Service
Thank you for your honest feedback. We are working on having this look rectified. I hope you find use for your Notepad.
Kind Regards,
Stuck on You Customer Service
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
