45% of people read multiple reviews before booking a flight or a holiday.

So, making sure you're getting the most from your feedback is crucial for travel agents both online and in-branch when looking to increase bookings and create memorable experiences for holidaymakers.

Our experts give you the lowdown on Feefo's best practice guide for the travel industry.

You'll learn:

• How to increase response rates
• Where to show off your feedback across your customer journey
• How to integrate reviews in your digital marketing to boost SEO and online visibility
• How to collect insight from the right people, at the right time to learn and improve your customer experience

Have a listen!