Tips & Hints

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    06 January 2022

    What is the SEO value of product reviews?

    06 January 2022

    Removing negative business reviews – pros and cons

    06 January 2022

    The importance of customer perception to your service and what you can do to improve it

    06 January 2022

    How to create an emotional connection with your customers

    23 December 2021

    10 insights into how to improve customer experience in 2022 & beyond

    13 December 2021

    Customer Experience (CX) Trends 2022

    24 November 2021

    Understanding the product adoption curve and the five types of adopters

    12 November 2021

    How to use customer insights for product development

    12 November 2021

    Metrics to use for tangible customer loyalty insights

    12 November 2021

    5 tips on how to target early adopters for your product launches

    12 November 2021

    Everything you need to know about Feefo’s Shopify App

    02 November 2021

    Brand reputation vs brand image - which one is more important?

    02 November 2021

    How do you measure customer loyalty? Tips, ideas & metrics

    02 November 2021

    How much do online reviews affect client decisions?

    02 November 2021

    What can customer reviews do for your SEO?

    01 November 2021

    How to do product marketing in 2021

    29 October 2021

    11 direct causes of customer loyalty

    13 October 2021

    How to create a brand awareness campaign on Facebook

    01 October 2021

    How to use your social media to increase your brand awareness

    01 October 2021

    Top 12 customer loyalty appreciation ideas

    01 October 2021

    How to get customer loyalty insights from customer reviews and surveys

    01 October 2021

    How to run a successful brand awareness campaign

    01 October 2021

    Customer loyalty will likely fall when....

    30 September 2021

    The primary difference between customer journey and sales funnels

    30 September 2021

    9 ways to listen to customers effectively and build stronger customer relationships

    30 September 2021

    Customer acquisition and retention tips: analysing top brands to draw inspiration from their success

    30 September 2021

    Are product reviews really important to your shoppers?

    30 September 2021

    How to get customer reviews for a small business

    30 September 2021

    3 sentiment analysis tools to understand what your clients think of your brand

    30 September 2021

    Digital customer journey: make it personal

    30 September 2021

    10 targeting options to increase brand awareness

    30 September 2021

    9 tips for retaining customers more effectively

    30 September 2021

    5 top competitor analysis tools and platforms for a general marketing intelligence

    30 September 2021

    The top 5 tips for brand reputation crisis management

    30 September 2021

    The 3 examples of customer loyalty surveys

    30 September 2021

    A complete guide to content marketing

    30 September 2021

    An extensive guide to customer delight

    30 September 2021

    What is digital transformation and where do you start?

    30 September 2021

    What is brand reputation and is it important for your business success?

    29 September 2021

    Top 8 customer journey mapping tools

    29 September 2021

    Top tips to build or improve your brand reputation on the web

    29 September 2021

    Top brand reputation management software for 2021

    28 September 2021

    What is customer segmentation?

    28 September 2021

    The 6 reasons why customer service reviews are essential to your business

    28 September 2021

    A guide to Content Marketing for Lead Generation

    28 September 2021

    Marketing funnels explained

    17 September 2021

    15 customer review statistics that your competitors don't know yet

    17 September 2021

    Brand management vs reputation management – what's the difference?

    10 September 2021

    How to develop successful customer retention strategies and programmes

    10 September 2021

    How to develop a content marketing strategy

    31 August 2021

    The link between SEO and content marketing explained

    03 August 2021

    Customer feedback surveys - types, platforms, best practices

    03 August 2021

    How to source trendy content marketing ideas for your blog

    03 August 2021

    How to calculate your NPS score

    30 July 2021

    Best online reputation management (ORM) companies

    23 July 2021

    Top 6 survey platforms that can help you gain customer insights

    23 July 2021

    Positive vs negative customer retention strategies

    22 July 2021

    How to create an engaging customer feedback form

    22 July 2021

    8 ways you can build customer loyalty that lasts

    22 July 2021

    Do you really need to collect customer service feedback?

    22 July 2021

    Customer service reviews vs customer product reviews: which one do you need?

    07 July 2021

    29 customer feedback questions to ask your customers

    11 June 2021

    Top tips for creating customer personas

    09 June 2021

    How to engage your customers on Facebook

    08 June 2021

    How to improve online reputation management through SEO?

    08 June 2021

    Is it worth paying for online reviews?

    08 June 2021

    Competitor intelligence – what is it?

    02 June 2021

    Has online shopping behaviour changed forever?

    02 June 2021

    Do brands need to digitally transform in a post-Covid world?

    20 May 2021

    5 ways social media can improve customer retention

    20 May 2021

    Connection between customer service, customer engagement and customer experience

    20 May 2021

    Audience and customer segmentation models explained

    20 May 2021

    Do shoppers still trust online reviews?

    12 May 2021

    How to create a winning customer engagement strategy

    12 May 2021

    How to improve customer experience (CX) for online retail businesses

    12 May 2021

    What are customer touchpoints? Customer touchpoints explained

    27 April 2021

    Customer retention – definition, metrics, strategies

    19 April 2021

    The ultimate guide to customer journey mapping with experts opinion

    16 April 2021

    Customer satisfaction vs. customer loyalty – what is more important?

    31 March 2021

    How to master customer engagement through digital channels?

    31 March 2021

    The ultimate guide to developing your company’s brand image

    31 March 2021

    How to calculate customer lifespan and lifetime value

    14 March 2021

    The consumer decision journey or what makes people buy products or services?

    04 March 2021

    How to measure customer satisfaction - Metrics and Tips

    04 March 2021

    6 tips on how to reduce customer churn

    26 February 2021

    How to respond to negative reviews

    26 February 2021

    Can a company sue for a bad review?

    18 February 2021

    What is the online reputation management process & strategy?

    18 February 2021

    How to improve your customer engagement [Ideas & Strategy Tips]

    18 February 2021

    How to fix a bad online reputation

    04 February 2021

    How to write a customer satisfaction survey [Questions & Tips]

    04 February 2021

    Sentiment analysis for product reviews: what is it? Why should we use it?

    04 February 2021

    7 psychological tricks to get more customers to leave reviews

    04 February 2021

    Online reputation: what It Is, how it works and why businesses need to pay attention to it?

    21 January 2021

    How to incorporate customer reviews into your CX strategy

    21 January 2021

    7 ways to re-engage your customers for better retention

    18 January 2021

    7 reasons to measure and use your Net Promoter Score

    18 January 2021

    How to structure a killer NPS survey

    18 January 2021

    How to add reviews to your Facebook business page

    31 December 2021

    How to gain deeper insights into your customer experience through CX metrics & reviews

    31 December 2021

    What is a good Net Promoter Score?

    24 December 2020

    CX trends 2021 - How to adapt to changing conditions

    24 December 2020

    Increase your conversions with no media spend

    16 December 2020

    Are business reviews a new way to develop and build brand image?

    16 December 2020

    7 ways to improve your cart abandonment stats

    08 December 2020

    5 methods and techniques to obtain customer feedback

    07 December 2020

    8 reasons why you need to start collecting reviews for your company

    07 December 2020

    Voice of the customer techniques to generate valuable customer feedback and insights

    07 December 2020

    How to increase your Google [rich snippets] star rating

    07 December 2020

    The top 9 review websites for service and product reviews

    01 December 2020

    What are Google rich snippets and how reviews can improve your rich snippet rating?

    30 November 2020

    What a review widget is and how to add one on your website

    30 November 2020

    8 benefits of using review management software

    12 November 2020

    Customer perception: what it is, why it's important and how to improve it

    12 November 2020

    How do consumers think and behave across the purchase journey?

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