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    23 July 2021

    Top 6 survey platforms that can help you gain customer insights

    23 July 2021

    Positive vs negative customer retention strategies

    22 July 2021

    How to create an engaging customer feedback form

    22 July 2021

    8 ways you can build customer loyalty that lasts

    22 July 2021

    Do you really need to collect customer service feedback?

    22 July 2021

    Customer service reviews vs customer product reviews: which one do you need?

    07 July 2021

    29 customer feedback questions to ask your customers

    11 June 2021

    Top tips for creating customer personas

    09 June 2021

    How to engage your customers on Facebook

    08 June 2021

    How to improve online reputation management through SEO?

    08 June 2021

    Is it worth paying for online reviews?

    08 June 2021

    Competitor intelligence – what is it?

    02 June 2021

    Has online shopping behaviour changed forever?

    02 June 2021

    Do brands need to digitally transform in a post-Covid world?

    20 May 2021

    5 ways social media can improve customer retention

    20 May 2021

    Connection between customer service, customer engagement and customer experience

    20 May 2021

    Audience and customer segmentation models explained

    20 May 2021

    Do shoppers still trust online reviews?

    12 May 2021

    How to create a winning customer engagement strategy

    12 May 2021

    How to improve customer experience (CX) for online retail businesses

    12 May 2021

    What are customer touchpoints? Customer touchpoints explained

    27 April 2021

    Customer retention – definition, metrics, strategies

    19 April 2021

    The ultimate guide to customer journey mapping with experts opinion

    16 April 2021

    Customer satisfaction vs. customer loyalty – what is more important?

    31 March 2021

    How to master customer engagement through digital channels?

    31 March 2021

    7 customer engagement ideas

    31 March 2021

    The ultimate guide to developing your company’s brand image

    31 March 2021

    How to calculate customer lifespan and lifetime value

    14 March 2021

    The consumer decision journey or what makes people buy products or services?

    04 March 2021

    How to measure customer satisfaction - Metrics and Tips

    04 March 2021

    6 tips on how to reduce customer churn

    04 March 2021

    What is the right customer feedback software for your business?

    26 February 2021

    How to respond to negative reviews

    26 February 2021

    Can a company sue for a bad review?

    18 February 2021

    What is the online reputation management process & strategy?

    18 February 2021

    How to improve your customer engagement [Ideas & Strategy Tips]

    18 February 2021

    How to fix a bad online reputation?

    04 February 2021

    How to write a customer satisfaction survey [Questions & Tips]

    04 February 2021

    Sentiment analysis for product reviews: what is it? Why should we use it?

    04 February 2021

    7 psychological tricks to get more customers to leave reviews

    04 February 2021

    Online reputation: what It Is, how it works and why businesses need to pay attention to it?

    21 January 2021

    How to incorporate customer reviews into your CX strategy

    21 January 2021

    7 ways to re-engage your customers for better retention

    18 January 2021

    7 reasons to measure and use your Net Promoter Score

    18 January 2021

    How to structure a killer NPS survey

    18 January 2021

    How to add reviews to your Facebook business page

    31 December 2021

    How to gain deeper insights into your customer experience through CX metrics & reviews

    31 December 2021

    What is a good Net Promoter Score?

    24 December 2020

    CX trends 2021 - How to adapt to changing conditions

    24 December 2020

    Increase your conversions with no media spend

    16 December 2020

    Are business reviews a new way to develop and build brand image?

    16 December 2020

    7 ways to improve your cart abandonment stats

    08 December 2020

    5 methods and techniques to obtain customer feedback

    07 December 2020

    8 reasons why you need to start collecting reviews for your company

    07 December 2020

    Voice of the customer techniques to generate valuable customer feedback and insights

    07 December 2020

    How to increase your Google [rich snippets] star rating

    07 December 2020

    The top 9 review websites for service and product reviews

    01 December 2020

    What are Google rich snippets and how reviews can improve your rich snippet rating?

    30 November 2020

    What a review widget is and how to add one on your website

    30 November 2020

    8 benefits of using review management software

    12 November 2020

    Customer perception: what it is, why it's important and how to improve it

    12 November 2020

    How do consumers think and behave across the purchase journey?

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