Tips & Hints

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    04 March 2021

    How to measure customer satisfaction - Metrics and Tips

    04 March 2021

    6 tips on how to reduce customer churn

    04 March 2021

    What is the right customer feedback software for your business?

    26 February 2021

    How to respond to negative reviews

    26 February 2021

    Can a company sue for a bad review?

    18 February 2021

    What is the online reputation management process & strategy?

    18 February 2021

    How to improve your customer engagement [Ideas & Strategy Tips]

    18 February 2021

    How to fix a bad online reputation?

    04 February 2021

    How to write a customer satisfaction survey [Questions & Tips]

    04 February 2021

    Sentiment analysis for product reviews: what is it? Why should we use it?

    04 February 2021

    7 psychological tricks to get more customers to leave reviews

    04 February 2021

    Online reputation: what It Is, how it works and why businesses need to pay attention to it?

    21 January 2021

    How to incorporate customer reviews into your CX strategy

    21 January 2021

    7 ways to re-engage your customers for better retention

    18 January 2021

    7 reasons to measure and use your Net Promoter Score

    18 January 2021

    How to structure a killer NPS survey

    18 January 2021

    How to add reviews to your Facebook business page

    31 December 2021

    How to gain deeper insights into your customer experience through CX metrics & reviews

    31 December 2021

    What is a good Net Promoter Score?

    24 December 2020

    CX trends 2021 - How to adapt to changing conditions

    24 December 2020

    Increase your conversions with no media spend

    16 December 2020

    Are business reviews a new way to develop and build brand image?

    16 December 2020

    7 ways to improve your cart abandonment stats

    08 December 2020

    5 methods and techniques to obtain customer feedback

    07 December 2020

    8 reasons why you need to start collecting reviews for your company

    07 December 2020

    Voice of the customer techniques to generate valuable customer feedback and insights

    07 December 2020

    How to increase your Google [rich snippets] star rating

    07 December 2020

    The top 9 review websites for service and product reviews

    01 December 2020

    What are Google rich snippets and how reviews can improve your rich snippet rating?

    30 November 2020

    What a review widget is and how to add one on your website

    30 November 2020

    8 benefits of using review management software

    12 November 2020

    Customer perception: what it is, why it's important and how to improve it

    12 November 2020

    How do consumers think and behave across the purchase journey?

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