The changing role of customer experience report

Published on 02 April, 2019

In today’s world of multiple channels and rapidly-shifting consumer demand, maximising customer experience (CX) has to be the top priority in business. Focus purely on sales and you will fail to see how your customers’ expectations are leaving you behind.

Using international job website Indeed, we investigated which markets are leading the way in the customer experience space.

In this report, you will learn:

  • Which countries and cities lead the world for CX jobs
  • The CX job roles most in demand
  • Which companies are most focused on improving their CX
  • Is the UK putting CX first?

To view the report, pop in a few details below.

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