Case Studies

Used Kitchen Exchange Case Study

Published on 6th February, 2018


“We’re extremely impressed to see the impact Feefo reviews and insights has had on the business over the past year. Our customers clearly feel more confi dent about purchasing products that display real opinions of fellow shoppers. At Salon Services, we’re now using the insights we gain from every review to inform and drive improvements across the entire business.”

Nick Dover, eCommerce Performance Marketing Manager

What’s inside?

Used Kitchen Exchange, specialise in the sale and regeneration of used and ex-display kitchens . After implementing Feefo reviews on their website, they saw amazing results including:

  • 161% increase in courier sales
  • 35% increase in business growth
  • 15% increase in turnover
  • 43% feedback response rate

Read this case study to find out how.

Download Case Study

Tagged under: Case Studies, retail

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