The results have been spectacular. Feefo has helped ARM stand out from the competition in Google, improve web conversion rates and business development.
This year ARM won the Feefo Platinum Trusted Service award in recognition of three continuous years of achieving an average star rating from candidates of 4.5 or higher.
In an industry where negative attitudes are common, this consistent success is outstanding and has given ARM a huge advantage in bidding for new business. Feefo review ratings are used in support of bids and proposals, helping to increase the win rate to more than 60% – higher than the industry average.
The consistently high Feefo ratings convince potential candidates and clients that ARM is a company dedicated to excellence. Pages on the ARM website that have Feefo ratings visible achieve conversion rates three times higher than those that do not. The
appearance of Feefo stars in Google searches has also resulted in a 100% increase in click-through-rates.
Performance Profiling meanwhile, provides insights into subtle shifts in sentiment among candidates. As a result of customer feedback, ARM has moved to a flexible working model, giving candidates better service, while providing an extra benefit for staff.