Feefo's annual report into attitudes towards customer reviews launched this summer, with some pretty eye-opening findings.
Using our latest findings from 2,000 everyday shoppers, you'll discover where we shop, what factors have the biggest influence on our purchasing decisions and what reviews we find most helpful when picking a place to buy from.
To read the full report, download it now for FREE here!
To give you a taste of what we found, here's a look at how customer reviews are affecting the way we shop in 2018.
Net Promoter® and NPS® are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.