On Wednesday night, we attended one of the biggest nights in the travel industry, the British Travel Awards. The Winter Wonderland themed gala night was attended by leading names in travel, including British Airways, TUI and Virgin Holidays, and Feefo were nominated for ‘Best Travel Review/Ratings Website’.
After grabbing silver and bronze in previous years, we were delighted to win our category and gain recognition as the number one choice for reviews and ratings within the travel industry, this year.
The awards rely on consumer votes, so winning this award is particularly special as it means that our fantastic clients were responsible for our success, a clear testament to our product and service.
“Most of us like to carry out research before booking a holiday, we want the reassurance that we will have a good time and what better way to find this out than to read what others have to say about their experience? It’s not just budding travellers that benefit from our platform, but the travel companies we work with are able to understand their customers in ways that they were never able to before.”
“We would like to thank all of our clients that took the time to vote for us to help us win this fantastic award. The British Travel Awards are always an exciting night and show just how fast the travel industry is growing. Our products will keep up with this growth, so that we can continue to be the number one ratings and review platform for this sector.”
As our presence in the travel industry grows, we can’t wait to share some of our new products and features over the coming months.
To see a full list of last night’s winners, click here.
Net Promoter® and NPS® are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
How can we help?
How can we help?