‘Everyone’s a Consumer’ at B2B Marketing Expo 2017 #B2BUK

The B2B Marketing Expo took place on 28th – 29th March at ExCeL London. The event was packed with the most progressive names in the industry, showcasing the latest marketing technology, and we got to hear from some of the most influential figures in marketing.

Our very own Head of Content and Social at Feefo, James Perrin, delivered a powerful talk about how B2B companies need to focus their efforts on delivering an exceptional customer experience in order to achieve success. James discussed how customer reviews can enhance not only the customer experience, but also improve digital marketing campaigns and business operations for B2B companies.

Don’t worry if you missed James’ talk, you can view his slides below:

Want to have a chat to find out more about how Feefo can impact your B2B business?

Call 0845 680 0320 or get in touch.

Net Promoter® and NPS® are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.