Competition: Show us your Superstars!

We’ve officially set 2021 off with a bang, as we celebrate another successful year of our Trusted Service Awards! Our annual awards, announced on January 19th, celebrate Feefo customers that have been delivering exceptional experiences over the past year, and those ‘wow moments’ that made your award win possible just wouldn’t have happened without the help of your incredible staff.

With 2020 being such a challenging year for everyone, we couldn’t think of a better opportunity to celebrate those employees that have helped you get your hands on your Trusted Service award, against all the odds. This year, we want to hear about your superstars – those employees that went above and beyond to deliver the best service - and inspire those 5-star reviews!

For your chance to win a Nespresso coffee machine (perfect for working from home!), here’s what you need to do:

  1. Share your superstars and/or their amazing customer feedback by tagging us on Twitter and using #FeefoTrusted
  2. Get creative! We welcome pictures, screenshots of your reviews, videos, GIFs – anything that gets the word out there about your award-winning team members!
  3. Get posting as soon as possible; the competition closes on Friday 19th February
  4. Sit back and wait for us to announce the winner on Monday 22nd February 

Whatever you post, don’t forget to include #FeefoTrusted in the post and tag @Feefo_official – otherwise we might not see your entry and it won’t be valid!

Congratulations to all of our Trusted Service award winners, and we can’t wait to see the superstars who helped you win!

Terms and conditions

The promoter is: Feefo Holdings Ltd (company no. 07191962) whose registered office is at Feefo Barn Heath Farm, Heath Road East, Petersfield, Hampshire, England, GU31 4HT.

The competition is open to residents of the United Kingdom aged 18 years or over except employees of Feefo and their close relatives.

There is no entry fee and no purchase necessary to enter this competition.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

Closing date for entries will be Friday 19th February. After this time and date no further entries to the competition will be permitted.

No responsibility can be accepted for entries not received for whatever reason.

The rules of the competition and how to enter are as follows:

Entrants must be following us on Twitter. To enter you must tag us (@Feefo_Official) in your post. The post could include a Feefo review you were excited by, a picture of a team member who has gone above and beyond to keep customers happy, or any other relevant content. All entries must include #FeefoTrusted in order to qualify.

The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

The prize is as follows:

One Nespresso Vertuo Next Pod Coffee Machine by Krups-Grey. The prize is not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice. Winners will be chosen by random by software, from all entries received and verified by Feefo.

The winners will be notified by email and/or DM via Twitter within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 7 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

The entries provided for this competition may be used by Feefo for marketing and PR purposes.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

For more information, please email


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