CONVERT

Smart Themes

Transform your customer journey by showcasing the right reviews at the right time to help shoppers find the feedback they need – and give them the confidence to buy!

Key Benefits:

  • Create personalised shopping experiences across the customer journey

  • Reduce basket abandonment and boost conversions up to 13%

  • Fully customise our all-new Topic and Snippet widgets to match your brand

Key Features

  • Identify popular themes

    Our AI technology automatically groups popular themes from your feedback to save shoppers time and make the buying decision easier than ever 

  • Enhance the customer journey

    From home page to checkout, seamlessly integrate review snippets to increase customer confidence and reduce basket abandonment

  • Complete customisation

    Exclusive access to our widget customisation menu, where you can fully brand your Topic and Snippet widgets

Key Features

Identify popular themes

Our AI technology automatically groups popular themes from your feedback to save shoppers time and make the buying decision easier than ever 

Enhance the customer journey

From home page to checkout, seamlessly integrate review snippets to increase customer confidence and reduce basket abandonment

Complete customisation

Exclusive access to our widget customisation menu, where you can fully brand your Topic and Snippet widgets

CONVERT

Smart Themes

Use AI to sort and display your on-site reviews into easy-to-navigate topics that help shoppers find the feedback they need – fast!

Key Benefits:

  • Save shoppers time searching for relevant reviews

  • Boost conversions across your website

  • Create more engaging, personalized shopping experiences

Key Features

  • Enhance every customer journey

    Get a comprehensive suite of AI-powered review widgets that transforms the way shoppers engage with your feedback

  • Identify popular themes

    Automatically spots common themes in your reviews and groups them under handy topics

  • At-a-glance information

    Selects relevant review snippets to help shoppers make quick decisions

Key Features

Enhance every customer journey

Get a comprehensive suite of AI-powered review widgets that transforms the way shoppers engage with your feedback

Identify popular themes

Automatically spots common themes in your reviews and groups them under handy topics

At-a-glance information

Selects relevant review snippets to help shoppers make quick decisions

CONVERT

Smart Themes

Use AI to sort and display your on-site reviews into easy-to-navigate topics that help shoppers find the feedback they need – fast!

Key Benefits:

  • Save shoppers time searching for relevant reviews

  • Boost conversions across your website

  • Create more engaging, personalised shopping experiences

Key Features

  • Enhance every customer journey

    Get a comprehensive suite of AI-powered review widgets that transforms the way shoppers engage with your feedback

  • Identify popular themes

    Automatically spots common themes in your reviews and groups them under handy topics

  • At-a-glance information

    Selects relevant review snippets to help shoppers make quick decisions

Key Features

Enhance every customer journey

Get a comprehensive suite of AI-powered review widgets that transforms the way shoppers engage with your feedback

Identify popular themes

Automatically spots common themes in your reviews and groups them under handy topics

At-a-glance information

Selects relevant review snippets to help shoppers make quick decisions

Associated Products

Review Enhanced Ads

Automatically enhance your ad campaigns with review snippets

Performance Profiling

Automatically analyse your reviews and identify reoccuring feedback with our AI technology

Advertising for Facebook

Seamlessly add your Feefo reviews to your Facebook advertising

“We have been impressed by the success of Smart Themes. By giving our customers the opportunity to read only the reviews that are relevant to them, we make it easy.”

Laura Croucher, Head of Digital
13% increase in online conversions

Associated Products

Smart Themes

Let your customers easily find the feedback that matters to them

“By giving our customers the opportunity to read the reviews that are relevant to them, we make it easy for them to make their buying decision.”

Paul Parkinson, Managing Director
331% Increase in Response Rate

Associated Products

Smart Themes

Let your customers easily find the feedback that matters to them

“By giving our customers the opportunity to read the reviews that are relevant to them, we make it easy for them to make their buying decision.”

Paul Parkinson, Managing Director
331% Increase in Response Rate

Contact us for more information about Smart Themes

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Sales and Enquiries
+44 203 362 4209

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