OPTIMISE

Performance Profiling

Automatically analyse your review content to see where you’re succeeding, where you can improve and what makes you special.

Key Benefits:

Prove instinct with insight
Guide targeted marketing efforts
Make informed business decisions

Key Features

Sentiment Score

A brand-new way to accurately measure customer opinion
The Performance Graph

Automatically group feedback trends; identify priorities and take action
Smarter Reporting

Cut through the noise and zero in on topics having the biggest impact on business performance

Key Features

Sentiment Score

A brand-new way to accurately measure customer opinion

The Performance Graph

Automatically group feedback trends; identify priorities and take action

Smarter Reporting

Cut through the noise and zero in on topics having the biggest impact on business performance

“We’ve used the insight gathered from all our Feefo feedback to successfully guide the direction of numerous marketing campaigns and increase customer engagement”

Rachel Lewis, Customer Response Coordinator

31k+ reviews collected and analysed