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Net Promoter Score®

Get an instant snapshot of how your customers feel toward your business and start building better relationships.

Key Benefits:

Find out if you’re getting it right or wrong
Stop issues from escalating
Get ahead of your competitors

Key Features

Measure your level of customer loyalty

Are you creating advocates or are you at risk of losing customers to competitors?
Set up alerts based on scores

Act fast on low NPS scores and solve customer issues quickly
Include the NPS scale within your feedback form

Ask your customers if they would recommend you as part of your Feefo feedback request

Key Features

Measure your level of customer loyalty

Are you creating advocates or are you at risk of losing customers to competitors?

Set up alerts based on scores

Act fast on low NPS scores and solve customer issues quickly

Include the NPS scale within your feedback form

Ask your customers if they would recommend you as part of your Feefo feedback request

“Feefo transparently and independently verifies our customer reviews in real time, whilst allowing us to track our “world class” Net Promoter Score of 94"

Paul Parkinson, Managing Director

94 Net Promoter Score