Get more from every review
Increase engagement in an instant
Reach out to customers in an instant with personalized feedback requests, and schedule these requests to arrive when they are most likely to read and respond.
Get noticed with photo and video reviews
Let customers bring your products and services to life with verified multimedia reviews that enhance your social proof, and help towards SEO rankings.
Send reviews, your way
Give feedback requests a competitive edge and create more effective campaigns with custom options to match the look and feel of your brand, sent from your own systems or the Feefo hub.
Bring feedback with you
Leave your old reviews supplier hassle-free. Our friendly support team can help import historic reviews without losing any data.
Feefo integrates with leading platforms
Customization & Automation
A better buyer journey
Understand how customers feel at every stage, from experience through to sale, with multiple review invite campaigns that are as unique as your audiences.
Maximize response rates
Collect even more feedback and boost engagement levels by personalizing feedback requests and survey forms in-line with your brand identity.
Improve response times
Receive instant notifications the moment a verified customer leaves a low scoring review to rectify issues more efficiently and enhance the customer experience.
Never miss a customer
You can automatically load sales data from leading eCommerce platforms into your Feefo account and feedback requests to everyone.
to learn from prospects who have yet to hit your sales cycle.
Engage a wider audience, including prospective customers who aren’t converting, on any channel, and tailor feedback requests to suit each of them.
Surveys can capture vital information about your brand and customer experience whilst improving engagement and response rates in a snap.
Net Promoter Score ®
analysis tool that helps build better buyer relationships.
Learn from every customer
Include the NPS scale in feedback forms to see which customers would recommend you. Use our insight tools to improve lower scores and identify reviewers who keep buying and referring to others.
Turn raw Feefo Surveys data into actionable insight in just a few clicks and start improving satisfaction levels right away. Try it now.
Conquer your competition
Accelerate your growth and rapidly discover where your brand is winning and where critical improvements need to be made.