Our performance reports track valuable actions and reveal consumer motivations that help businesses understand how to boost conversion rates and increase engagement levels.
Spot key trends quickly
Key themes from customer reviews are grouped together automatically, highlighting the areas customers are feeding back on the most, helping you to spot trends and opportunities faster.
Quickly group data with Insight Tags to identify common feedback themes that show a true view of customers’ behavior. Learn what’s popular amongst buying groups and promote your strengths to increase spend and drive new business.
Automatically get notified the minute a customer has left a review and build on your brand reputation with our templated response feature to respond to customers faster.
Get more from customer feedback with a simplified reporting view. Our at-a-glance overview saves time and helps inform your business strategy with immediate visibility of all the factors that affect your Feefo rating.
Get closer to the detail
Improve everything from response rates to service rating with our data-driven approach to feedback analysis offering a concise view of your business.
Perfect your marketing message
Develop better customer personas with business-minded sentiment analysis and performance profiling features that reveal unique selling points, so you can attract more buyers and increase your reputation.
Convenient data delivery
Automatically generate reports and schedule them to be sent at the right time, to an inbox of your choice, to speed up and simplify the reporting process.