Reach out at any touchpoint and on any channel for the insight you need to perfect your CX!
Use the latest AI tech to identify recurring themes affecting your business
Reach out at any stage of the journey with tailored feedback requests
Help customers find the relevant feedback. Boost consumer confidence and reduce basket abandonment
Automatically enhance your ad campaigns with review snippets
Seamlessly add your Feefo reviews to your Facebook advertising
Get the whole picture. Collect reviews in your stores as well as from your website
Measure customer loyalty and identify where you're going right and wrong
Tag, track and report on key themes that are important to you across your feedback
We know that every business and industry is different, so our team works hard to provide you with a package and individual pricing plan that is tailored to meet your needs. Whether you’re just starting to connect with your customers or ready to delve into the detail, we’ll make sure that you only pay for the items you need, keeping your business costs to a minimum.
We don’t have a fixed basic pricing plan as every business has different requirements, but we can tailor a pricing plan to suit your needs and your budget. We’ll only set you up products that will work for you and are within your means, no matter how many reviews you wish to send.
Our pricing plans are tailored to you and your business. The price you pay will be based on several factors, including how many feedback request you’re likely to send in a month (typically based on your company’s monthly transaction volume), plus any additional products you purchase to help increase your insight, boost conversion and improve your customer experience.
Every Feefo plan includes full onboarding and set-up support, as well as ongoing guidance from our dedicated UK-based support team, so you know you’re in safe hands from day one.