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CX and Climate Change

Webinar recording

Sustainability is a growing topic for consumers and businesses alike. Insights show that 72% of consumers are already making purchase decisions based on a product's environmental credentials.

With conscious consumerism on the rise, Feefo are joined by experts from Montezuma, BAM Clothing and Explore Travel to discuss how to create a green customer experience (CX).

During this hour-long session, we'll discuss

  • The impact of sustainability on brand perception
  • How to embed sustainability to become part of your customer experience (CX)
  • How to measure the positive effect of sustainability on customer loyalty

Watch now!