Feefo Careers

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Sales Development Representative

in Boston (USA)


Location - Boston/Remote

Are you a passionate and driven Sales Representative? Want to work for a fast-paced technology company?

Feefo is a multi award-winning company, recently recognised by the Sunday Times as one of the fastest growing technology companies in Europe. We work with some of the best known brands to harness the power of customer reviews.

Feefo gives its 4,000 clients, spanning SMB, SME and Enterprise, access to technology and support that allows them to connect directly with their customers at any point of the journey, giving a clear and accurate view of their business, through the customer lens. Feefo’s famous star ratings system boosted by a range of insight tools help thousands of businesses discover how they can improve, grow and what makes them special to their audiences.


As Sales Development Representative (SDR) will focus on outreach, prospecting, and lead qualification, connecting with and following up on as many leads as possible and determining if they are good customer fits.

The SDR will generate and follow up on leads moving them effectively through the sales pipeline, connecting and learning about businesses and needs.

Once qualified, and a demo is booked, the SDR will be responsible for smoothly transitioning the prospect to the Sales Consultant who will take over to close the deal.

The perfect SDR will have:

  • Excellent communication skills with the ability to build rapport at all levels, internally and externally

  • Strong organizational and time management skills

  • Clear and effective communication skills on the phone, in writing and in person

  • Effective listening skills

  • Excellent problem-solving skills

  • High level of resilience - easily handles objections and rejections


  • Approximately 1 years experience in an outbound Sales roles
  • Experience conducting research to identify potential customers and key decision makers
  • Experience working to, and exceeding, targets with responsibility for your own success.
  • Experience of using CRM databases
  • CRM - Microsoft Dynamics
  • Software sales, SaaS


A competitive remuneration and benefits package