Merchant Logo

Union Hand-Roasted Coffee Reviews

Rated
Exceptional

Hello, we’re Union. We’ve been sourcing, roasting, living and loving good coffee since 2001.

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

371

31

6

5

3

416

ratings over the past year

416 out of 6,206 reviews
Time:
Past year
SJ
Siobhan Johnson
London
11 months ago
Date of purchase: 06/12/2024
What Siobhan Johnson said about Union Hand-Roasted Coffee:
My Go To for all things caffeine
Easy to order online and delivery prompt
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 06/20/2024
Good choice.
Always prompt delivery.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 06/17/2024
Excellent
Excellent. Always helpful and informative
Product reviews

0
Share
PG
Philip Greenhalgh
Kingston upon Thames
11 months ago
Date of purchase: 06/11/2024
Product reviews

0
Share
ZC
Zeynep Tugba Cakmak
LONDON
11 months ago
Date of purchase: 04/03/2024
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 06/16/2024
Good supplier
Very careful packaging and delivery prompt.
Product reviews

0
Share
GG
Gavin Gladwell
Liskeard
11 months ago
Date of purchase: 06/15/2024
What Gavin Gladwell said about Union Hand-Roasted Coffee:
Highly recommended coffee company
Always excellent service and quality.
Product reviews

0
Share
JB
Jake Barlow
London
11 months ago
Date of purchase: 05/13/2024
What Jake Barlow said about Union Hand-Roasted Coffee:
Pretty good coffee
It was delivered in a timely manner.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 06/07/2024
Delivery time unacceptable
The delivery took about a week. If I’d bought from Amazon it would have taken a couple of days.
Merchant Logo
Tom
Union Hand-Roasted Coffee
11 months ago
Thanks for your honest feedback and we're very sorry to hear your disappointment regarding delivery times. When ordering direct, we freshly hand-roast coffee to order and aim to process these within 2-working days, orders are then sent via Royal Mail as standard. During busier periods this timeframe can change slightly and our customer service team are on hand if needed. We hope you enjoy the coffee!
Product reviews

0
Share
AJ
Alan Jones
Sheffield
11 months ago
Date of purchase: 06/14/2024
What Alan Jones said about Union Hand-Roasted Coffee:
Exceptional.
Outstanding.
Product reviews

0
Share
About Union Hand-Roasted Coffee
We find and work directly with talented coffee farmers, paying them a fair price so they can invest in their farm, families, and workers It’s called Union Direct Trade. Those fair prices, and our investment in smallholder farmers, make our specialty coffee extra special. We hand-roast our coffee in small batches. Tiny, carefully-tended batches. To us, roasting is an art. And it shows. All our coffees are scored 84 and above on the SCAA’s international scale – the definitive measure of coffee quality. And our micro-lots? (Small quantities of rare, incredible coffees, grown in the best conditions possible.) Those typically score more than 88. It’s all thanks to our people. The farmers who grow our coffee. The roastmasters working tirelessly to perfect each roast. And the trainers, who teach baristas, enthusiasts, beginners – everyone – how to brew exquisite coffee.
Read all
7a South Crescent, London, Greater London, E16 4TL, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Union Hand-Roasted Coffee
We find and work directly with talented coffee farmers, paying them a fair price so they can invest in their farm, families, and workers It’s called Union Direct Trade. Those fair prices, and our investment in smallholder farmers, make our specialty coffee extra special. We hand-roast our coffee in small batches. Tiny, carefully-tended batches. To us, roasting is an art. And it shows. All our coffees are scored 84 and above on the SCAA’s international scale – the definitive measure of coffee quality. And our micro-lots? (Small quantities of rare, incredible coffees, grown in the best conditions possible.) Those typically score more than 88. It’s all thanks to our people. The farmers who grow our coffee. The roastmasters working tirelessly to perfect each roast. And the trainers, who teach baristas, enthusiasts, beginners – everyone – how to brew exquisite coffee.