Grey

Hi Susan, Thanks for your review. I'm sorry to hear you're unhappy with your mat. Turtle Mat backings are anti-slip and engineered to minimise movement as much as possible; however we cannot guarantee there will be no movement as there are so many different floor finishes and carpet finishes and piles. Sadly, I can't find any details that this issue has been raised to us prior to this review. Please kindly email us on info@turtlemat.co.uk and we can help further with this. Kind Regards, Turtle Mat - Laura

Good Afternoon, Thanks for your review. It's a shame to hear you were unhappy with your mat. We appreciate all feedback and I will certainly pass this onto the design team for review. It's great to hear you were in touch with us and the issue has been resolved. Please don't hesitate to get in touch should you have any further questions. Kind Regards, Turtle Mat - Laura

Good Afternoon, It's a shame to hear you weren't happy with your mat on this occasion, this is of course not what we want to hear. I can see you have returned the mat to us and a refund has been processed. If you would like to discuss this further then please don't hesitate to contact us on info@turtlemat.co.uk. Kind Regards, Turtle Mat - Laura

Good Afternoon, Thanks for taking the time to write a review. I am sorry to hear you're unhappy with your mat. As mentioned on our website, Turtle Mat backings are anti-slip and engineered to minimise movement as much as possible; however we cannot guarantee there will be no movement as there are so many different floor finishes and carpet finishes and piles. Sadly, I can't find any details that this issue has been raised to us prior to this review. Please kindly contact us on info@turtlemat.co.uk and we will be happy to assist you further. Kind Regards, Turtle Mat - Laura