It was frustrating initially as the tracking wasn’t recognising my code, but this was corrected immediately after I contacted customer service and my order arrived the following day?
The store manager Vicky at the Walton branch is a outstanding member of the team, always very friendly and really puts herself out to make sure that you are a happy customer.
Placing an order was refreshingly easy and transparent , the whole process was straightforward and hassle-free. The service was fantastic, delivery arrived as promised, and the value for money is...
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JC
Jose Emanuel fernandes Calcada
Boston
3 hours ago
Date of purchase: 06/15/2025
What Jose Emanuel fernandes Calcada said about The Fragrance Shop:
Good
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Trusted Customer
20 hours ago
Date of purchase: 06/16/2025
This was a gift so I will not be trying it.
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MJ
Mr Ashley Jacobs
1 day ago
Date of purchase: 06/16/2025
What Mr Ashley Jacobs said about The Fragrance Shop:
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.