How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/plumbs | Feefo

Displaying all 6,431 reviews

Trusted Customer

16 hours ago

Date of purchase: 03/31/2025

Efficient and professional

Tara

Plumbs

1 hour ago

Thank you for your feedback, we're really pleased to hear that you have been delighted with the service received.

Product reviews

Mrs Morgan

Carnforth

21 hours ago

Date of purchase: 05/01/2025

What Mrs Morgan said about Plumbs:

First class

Excellent

Tara

Plumbs

1 hour ago

Thank you for taking the time to share your positive experience with us. We’re so pleased to hear that the service has been first class. Your satisfaction is our top priority, and your review reaffirms the hard work we put in to ensure our customers journey is an enjoyable one.

Product reviews

Ms Leslie

Woking

1 day ago

Date of purchase: 03/29/2025

What Ms Leslie said about Plumbs:

Plush curtains/ Chair cover - vibrant in design and colour

Initially the communication was hit and miss regards to an amendment required, due to the sales representative suddenly faced with a personal circumstance. When such unfortunate circumstances occur...

Read all

Tara

Plumbs

1 hour ago

Thank you for taking the time to share your positive experience with us. We’re pleased we was able to sort the minor issues with regards to your Local Representative and it's great to to hear that the service from your Sales Representative made a difference for you. Your satisfaction is our top priority, and your review reaffirms the hard work we put in to ensure our customers journey is an enjoyable one.

Product reviews

Trusted Customer

3 days ago

Date of purchase: 04/08/2025

Excellent and friendly service.

Prompt and efficient service. We were given a clear timetable and our furniture was returned ahead of time.

Tara

Plumbs

3 days ago

Thank you for taking the time to share your positive experience with us. We’re so pleased to hear that you have been delighted with the service. Your satisfaction is our top priority, and your review reaffirms the hard work we put in to ensure our customers journey is an enjoyable one.

Product reviews

Ms Tyler

Norwich

5 days ago

Date of purchase: 06/04/2025

What Ms Tyler said about Plumbs:

Fabulous fit

Super and so quick as well. Said everything in my previous statement

Tara

Plumbs

5 days ago

Thank you for your feedback. We're really pleased to hear that you are delighted with the fit of the covers and service.

Product reviews

Mrs Caunt-Buonocore

Nottingham

10 days ago

Date of purchase: 04/28/2025

What Mrs Caunt-Buonocore said about Plumbs:

seat covers

Tara

Plumbs

10 days ago

Thank you for taking the time to provide us with your feedback. We're pleased to receive your 4-star review and thank you for your valued custom.

Product reviews

Trusted Customer

11 days ago

Date of purchase: 05/07/2025

Quality products

Very good

Tara

Plumbs

11 days ago

Thank you for your feedback. We're really pleased to hear that you have rated our service quality as well as the products.

Product reviews

Mrs King

Burwash East Sussex

12 days ago

Date of purchase: 04/22/2025

What Mrs King said about Plumbs:

Very happy customer

Very good efficient service

Tara

Plumbs

12 days ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient and polite service.

Product reviews

Mrs James

Hythe, Kent

12 days ago

Date of purchase: 05/15/2025

What Mrs James said about Plumbs:

Thrilled again with our furniture covers

We have bought multiple sets of furniture covers from Plumbs as we never get rid of furniture just update it with new covers as it makes perfect environmental sense to us. As elderly customers we...

Read all

Tara

Plumbs

12 days ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products.

Product reviews

Trusted Customer

13 days ago

Date of purchase: 05/06/2025

My sofas look just like new!

I contacted Plumbs and Lorraine became my sales consultant. She arrived and advised me on the fabric type that would be hard wearing; she brought with her several samples from which I could choose. ...

Read all

Tara

Plumbs

13 days ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service and quality products. Plumbs takes great pride in the service we have to offer, and it's wonderful to hear that we have met your expectations and would like to take this opportunity to thank you for your valued custom.

Product reviews

Not received a review invite?

About Plumbs

Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.

Read all

01772838301

Brookhouse Mill, Old Lancaster Lane, Preston, Lancashire, Lancashire, PR1 7PZ, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

ReupholsteryMore reviews of this product (924)View product website

CurtainsMore reviews of this product (404)View product websiteFirst class service from Karen, so helpful on the initial choices and was always prompt when she visited and kept in touch The finished curtains are lovely and look extremely well made. I’m...Read all

Loose CoversMore reviews of this product (3,968)View product websiteThe measuring, delivery, fitting of the chair covers excellent. Staff members were friendly but very professional. Quality of the material excellent, appreciated being given pattern in which the...Read all

ReupholsteryMore reviews of this product (924)View product websiteAn excellent service from start to finish. Everyone was extremely helpful. The guys who took the furniture away and brought it back were both professional and friendly and we are delighted with the...Read all

Loose CoversMore reviews of this product (3,968)View product websiteVery professional, knowledgeable and friendly consultant (Cherry) Great fit too and wish I had got round to this ages ago. Cherry must have a degree in maths to work out everything exactly! She is...Read all

Loose CoversMore reviews of this product (3,968)View product websiteAmanda was excellent. However when the order arrived two of the seat covers were wrong, and Amanda had to sent them back, When they arrived they were still wrong as the piping was a different colour...Read all

Loose CoversMore reviews of this product (3,968)View product websiteVery happy with the service and quality of the covers. Katie was very friendly and professional. Thank you to her. I would recommend plumbs without hesitation.

Loose CoversMore reviews of this product (3,968)View product websiteExcellent service really pleased with our new covers. Thank you

Loose CoversMore reviews of this product (3,968)View product websiteVery happy with our purchase. We are repeat customers of Plumbs and have multiple sets of sofa covers to suit different seasons. Our latest purchase was bought on sale (sofa and chair cover) and...Read all

Loose CoversMore reviews of this product (3,968)View product websiteMy leather sofas were of a reasonable age but the frames were still good and strong. They were, however, scratched and tired-looking and I therefore thought I would investigate having loose covers.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?