Appalling delivery service, never arrives when it's supposed to and the courier always claimed they attempted delivery but we know for a fact that they didn't. Not very helpful when your dog needs...
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Date of purchase: 04/09/2024
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Naomi Michelle Ewen
Feefo Verified
2 years ago
ROYAL CANINĀ® Veterinary Health Nutrition Gastrointestinal Dry Dog Food 15kg Bag
The product is fine we have been using it for a number her of years. What let things down on this occasion was the fact that they placed 2 x 15kg bags into cardboard boxes (60kg in total) and when we...
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Emma
Pet Drugs Online
2 years ago
Good afternoon,
Thank you for your feedback. I am sorry to hear your order has arrived in this way.
Looking into this further I can see we replied to your initial contact asking for further information however we did not have a response.
Please be assured this will be looked into further to prevent this from happening in the future.
I am sorry for the inconvenience.
Kind Regards, Emma
Pet Drugs Online
Date of purchase: 04/30/2024
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NE
Naomi Michelle Ewen
Feefo Verified
2 years ago
ROYAL CANINĀ® Veterinary Health Nutrition Gastrointestinal Dry Dog Food 15kg Bag
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.