How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

165,636

23,801

4,577

1,072

1,885

196,971

ratings over the past year

Displaying all 903,083 reviews

Kevin

Orpington

1 hour ago

Date of purchase: 08/21/2025

What Kevin said about Next:

Fine.

Product reviews

Linda

Middlesbrough

1 hour ago

Date of purchase: 08/29/2025

What Linda said about Next:

100 per cent

Product reviews

Trusted Customer

1 hour ago

Date of purchase: 08/02/2025

Good value

Good

Product reviews

Trusted Customer

1 hour ago

Date of purchase: 08/07/2025

Return of Sandals

Was easy to return by Royal Mail with label emailed to me. However still had to pay for returning them even although I collected them in store in Edinburg and did not want to travel all the way back...

Read all

Product reviews

Amanda

Cumbria

1 hour ago

Date of purchase: 08/29/2025

What Amanda said about Next:

Good efficient service.

Staff are very helpful. They had had a lot of deliveries that day, so there was a lot of people waiting. They were very efficient in sorting everyone out though.

Product reviews

Roy

Solihull

1 hour ago

Date of purchase: 08/29/2025

What Roy said about Next:

Good service , average self assembly product from China.

Good efficient service from ordering online to pick up at next store.

Product reviews

Trusted Customer

1 hour ago

Date of purchase: 08/29/2025

Super quick

Product reviews

Trusted Customer

1 hour ago

Date of purchase: 08/05/2025

Excellent value

It was so easy to order and the delivery was quick

Product reviews

Bob

Uxbridge

1 hour ago

Date of purchase: 08/05/2025

What Bob said about Next:

Great service and comfortable swimming gear.

Polite, efficient and friendly staff at the collection desk.

Product reviews

Trusted Customer

1 hour ago

Date of purchase: 08/08/2025

Good value for money

Arrived on time as needed for birthday present for my son

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Charcoal Grey Tailored Fit Two Button Suit JacketMore reviews of this product (43)View product websiteCouple of dangling threads, but otherwise great.

Charcoal Grey Tailored Fit Suit TrousersMore reviews of this product (58)View product websiteGood.

Green Olive Cotton Rich Plain Duvet Cover and Pillowcase SetMore reviews of this product (13)View product websiteGreat

White/Grey Heart Fitted Sheet and Pillowcase SetMore reviews of this product (3)View product websiteIt’s ok

Grey/White Heart Reversible Duvet Cover and Pillowcase SetMore reviews of this product (2)View product websiteIt’s good 👍

Tan Brown Standard/Wide Fit Woven Flat SandalsMore reviews of this product (2)View product websiteSandals were a lovely colour but unfortunately the ankle straps were far too short and was unable to fasten them and I have slim ankles. Unfortunately had to return them.

adidas Black Hook and Loop Tensaur Kids TrainersMore reviews of this product (234)View product websiteGood price. They're quite a wide fitting, so had to put an insole in. Child says they are very comfy, so happy with my purchase.

Dove Grey Malvern Oak Effect Nest of TablesMore reviews of this product (9)View product websiteGood sturdy tables , which you have to self assemble. Bolt holes on one section did not line up and had to angle these to assemble. Made of chipboard / compressed wood and laminated. Made in China.

Black/White Non Pad Balcony DD+ Lace Bras 2 PackMore reviews of this product (32)View product websiteLovley quality

The Set White/Black/Stripe/Charcoal/Light Grey 5 Pack Ribbed Racer VestsMore reviews of this product (3)View product websiteThe quality is really good and excellent value.

White Stuff Blue Map Print Volley Swim ShortsMore reviews of this product (1)View product websiteGreat fit for swimming and sitting in the sauna.

Joules Overton Light Blue Toile de Jouy Rugby Style Swim ShortsMore reviews of this product (1)View product websiteComfortable fit for swimming and sitting in the sauna.

Nike Black Run Defy Road Running TrainersMore reviews of this product (7)View product websiteVery good my son is enjoying wearing them. Plus comfortable too nice looking shoes

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?