Thanks for your comments which are disappointing to read. Although I agree that, for first time Mark Warner guests, there's a lot to take in as there's so many wonderful activities on offer, our staff are only too happy to help when guests ask for guidance and to be pointed in the right direction. And, despite what you have written, only three members of staff have returned to Lemnos this year who were there last summer so your comment about staff not being interested in guests who weren't there last year is a bit wide of the mark. Naturally, we are all sorry that you feel the way you do but you always seemed to be having a great time around the resort and we hope you enjoyed your waterfront sofa ride! Best wishes, Gordon Spence, Head of Customer Services