How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hyperdrug.co.uk Reviews

https://hyperdrug.co.uk

EXCEPTIONAL

.online pet pharmacy

Service

Product

ratings over the past year

Displaying all 29,402 reviews

Trusted Customer

Feefo Verified

12 years ago

Easy ordering process, great delivery and great prices!

Date of purchase: 05/02/2013

Trusted Customer

Feefo Verified

12 years ago

Excellent service- as always.

Date of purchase: 05/01/2013

Trusted Customer

Feefo Verified

12 years ago

Ordering the product was easy, it was only when the product didnt arrive within 4…

Ordering the product was easy, it was only when the product didnt arrive within 4 days and i e-mailed hyperdrug to enquire did i find out that the product actually wasnt in stock and was due in...

Hyperdrug

Hyperdrug.co.uk

12 years ago

We are sorry that we have not provided our usual level of service on this occasion. As I am sure you can appreciate we carry a very large inventory and it is not physically possible to have every line item in stock all of the time. We have, since your order, invested in new technology to keep our customers updated on the status of their orders via e-mail in order to prevent such issues in the future. As such if you do for any reason experience this kind of issue in the future please contact me directly by addressing your e-mail to the manager. Once again our apologies for the inconvenience. Hyperdrug

Date of purchase: 05/01/2013

Trusted Customer

Feefo Verified

12 years ago

I have always found hyperdrug to be quick and very efficient

Date of purchase: 05/02/2013

Trusted Customer

Feefo Verified

12 years ago

good efficient service. product range is comprehensive and prices are competitive. I often buy products…

good efficient service. product range is comprehensive and prices are competitive. I often buy products from them and have never had any problems .

Date of purchase: 04/28/2013

Trusted Customer

12 years ago

Great products and excellent communication. I had to return the dog bed as my dog…

Great products and excellent communication. I had to return the dog bed as my dog couldn't fit in it. No hassle, and fast refund.

Date of purchase: 04/29/2013

Trusted Customer

Feefo Verified

12 years ago

I have always used Hyperdrug and found the service very good, and also very competitive.

Date of purchase: 04/20/2013

Trusted Customer

Feefo Verified

12 years ago

SUPERFAST DELIVERY and excellent customer service the items i bought was great value for money…

SUPERFAST DELIVERY and excellent customer service the items i bought was great value for money . I have no problem in reccomendind hyperdrug ...5 stars

Date of purchase: 04/22/2013

Trusted Customer

Feefo Verified

12 years ago

A lot cheaper than buying here in France for the same brand. Very quick service

Date of purchase: 04/16/2013

Trusted Customer

Feefo Verified

12 years ago

Competitive price and swift dispatch. Would order again from them.

Date of purchase: 04/22/2013

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo