2 weeks since order and still waiting for delivery or any form of communication as to where or when it will arrive.
Muhammed
Cooksmill
8 years ago
Hi Neil, thanks for your honest feedback. Sorry to hear you had an issue with your Cooksmill order. We are working hard internally to ensure customers who order items that need to be back-ordered are kept up to date during the ordering process. We have also recently integrated a new stock system into our website to ensure visitors are clearly informed when an item is out of stock. Due to the continued growth of our website, we have also just recently recruited more web staff to help with the increase of orders. We look forward to you shopping with us again soon! Many Thanks Cooksmill Team.
Make sure they have in stock what they advertise. Then when they say they can't fulfill order I emailed to ask if they had anything similar and they didn't bother replying
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