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Chums Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 136,624 reviews

Trusted Customer

Feefo Verified

5 days ago

Small Fan

Fast delivery time on this item.

Sohith

Chums

4 days ago

We truly appreciate your positive feedback, thank you for your custom.

Product reviews

Date of purchase: 07/05/2026

Mr Brian Lovell

Feefo Verified

GBR

5 days ago

What Mr Brian Lovell said about Chums:

Can’t fault it

Sohith

Chums

4 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 06/30/2026

Mr David Nind

Feefo Verified

GBR

5 days ago

What Mr David Nind said about Chums:

Very disappointed.

Very poor. I am still awaiting the replacement.

Karen

Chums

2 days ago

Thanks for your feedback. I'm very sorry to hear of the delay with this replacement item. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.

Product reviews

Date of purchase: 07/05/2026

Mr Derrick Whitehouse

Feefo Verified

GBR

6 days ago

What Mr Derrick Whitehouse said about Chums:

Change delivery company ASAP

Bad delivery company completely inadequate reply to cmplaints

Karen

Chums

3 days ago

Thanks for your feedback. I'm very sorry to hear you're unhappy with our delivery service. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.

Product reviews

Sohith

Chums

5 days ago

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

Mr Derrick Whitehouse

5 days ago

Something ready the complaint again unless you are a computer if you are forget it

Sohith

Chums

5 days ago

We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.

Date of purchase: 07/04/2026

Mr Alan Beasley

Feefo Verified

5 days ago

What Mr Alan Beasley said about Chums:

Good

Sohith

Chums

5 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 06/21/2026

John Williams

Feefo Verified

GBR

5 days ago

What John Williams said about Chums:

EXCELLENT SERVICE AND PRODUCT

This was my first experience of purchasing from Chums, and the service was excellent, with the order arriving within the time stated.

Sohith

Chums

5 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 06/30/2026

Trusted Customer

Feefo Verified

5 days ago

Seersucker

Returned original order as size I ordered was incorrect. Easily returned replaced quickly.

Sohith

Chums

5 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Date of purchase: 06/29/2026

Trusted Customer

Feefo Verified

5 days ago

Good price - good fit.

Sohith

Chums

5 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 06/30/2026

Mr Geoff Lambert

Feefo Verified

GBR

5 days ago

What Mr Geoff Lambert said about Chums:

Sizing problem

Quick delivery

Sohith

Chums

5 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Karen

Chums

3 days ago

Thanks for your feedback. I'm very sorry to hear the items are not a suitable fit. I will address your comments with our quality assurance and buying teams. Unfortunately, as the briefs have been worn and are sold as a multi pack, we are unable to accept them back for a return or exchange. Our returns policy requires items to be returned in an unworn condition, and once items have been worn , it is no longer eligible for resale. I appreciate this is not the outcome you were hoping for and apologise for any disappointment caused. If there is anything else we can assist you with, please don't hesitate to contact us.

Date of purchase: 07/05/2026

Trusted Customer

Feefo Verified

5 days ago

The service is good not a problem there. I have got some pull on jeans they are great a bit tight around the waist but that is me.

Sohith

Chums

5 days ago

We truly appreciate your positive feedback, thank you for your custom.

Product reviews

Karen

Chums

3 days ago

Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I can see that both the return and refund have been processed for you, and the refund will be issued to your original method of payment. Please allow a little time for the return to reach us and be checked in accordance with our returns process. If you need any further help please contact us.

Date of purchase: 07/05/2026

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Chums Reviews

Status Portable 4 Inch 3 Speed FanMore reviews of this product (5)View product websiteA little fan but a powerful one and can bend to any space.

Elasticated Waist Formal TrouserMore reviews of this product (2,724)View product websiteAbsolutely wonderful. Good fit, ideal for everyday wearing.

Pegasus Stretch Chino Trouser with FREE BeltMore reviews of this product (200)View product websiteI received the product but returned them because they were the wrong size. So far I have not had the replacement. I live in hope though.

Ladies Cotton TrousersMore reviews of this product (1,273)View product websiteTrousers good , delivery company was would prevent any further purchases from chums

Pegasus Mens Wide-Fit Touch Fasten TrainerMore reviews of this product (625)View product websiteGood fit

Pegasus Elasticated Waist Seersucker TrouserMore reviews of this product (17)View product websiteMade for the high waisted. Nice and light in this weather. Comfortable.

Pegasus Wide Fit Touch And Close Leisure TrainerMore reviews of this product (1,056)View product websiteGood price and good fit.

Pack of 5 Classic BriefMore reviews of this product (283)View product websiteAlthough I ordered the correct waist size, the pants were baggy back and front and provided no support at all. Clearly there was something wrong - I normally have Jockey pants and have no trouble...Read more

Button Through SkirtMore reviews of this product (145)View product websiteIt was far too big so disappointed I always have 12. So I had to send it back. I’m not trying another one.

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