Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. I can see that both the return and refund have been processed for you, and your refund will be issued to your original payment method. Please allow a few working days for the refund to appear in your account after it has been processed.
Date of purchase: 07/02/2026
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MW
Mrs Anita Watts
Feefo Verified
GBR
4 days ago
What Mrs Anita Watts said about Chums:
Very good, quick dispatch.
Sohith
Chums
4 days ago
We sincerely appreciate your business and your valuable feedback.
Product reviews
Sohith
Chums
4 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Easy to order and arrived sooner than expected .
Good value and excellent quality..
Sohith
Chums
4 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
4 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
4 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Sohith
Chums
4 days ago
We truly appreciate your positive feedback, thank you for your custom.
Date of purchase: 07/02/2026
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Trusted Customer
Feefo Verified
4 days ago
Well packed and prompt arrival
Sohith
Chums
4 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
4 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
4 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Sohith
Chums
4 days ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.