It is great to hear that your order was delivered in a timely manner. I wish you many years enjoyment from your pond. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
I think my item was out of stock as the delivery was v slow - would have liked some communication about it.
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback. I have had a look at your order and i can see that it was placed on Friday 24th May. Standard delivery takes 5 - 7 working days, and i can see you received your order on the 6th working day. I apologise if you expected the order to arrive sooner, we do all we can to stick within the 5 - 7 working days specified on our website. Thank you for placing an order with us and i hope you are happy with your purchase.
Kind Regards
Rachel Miller
Very good, personal customer service. I didn't just receive an e-mail acknowledging my order, I received a telephone call to tell me that delivery would be delayed, for a few days, as they were...
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Bradshaws Direct
Bradshaws Direct
12 years ago
Thank you for your excellent feedback. I am pleased to hear that you were continued to be informed from placing your order to receiving your order at your door. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
