I have made several orders over the last few years.The staff were very helpful and friendly.If I had problem with a product it was resolved very quickly.I can be sure if I needed something for my...
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Bradshaws Direct
Bradshaws Direct
11 years ago
Thank you for your positive feedback! I'm glad to hear you always find our staff helpful and friendly, and that you have recommended us to others! If there is anything else we can do to help please do not hesitate to contact us, we are available on our advise liner 7 days a week. Thank you for placing an order with us.
Kind Regards
Rachel Miller
service was very good aprt from one point they said an email would be sent to me on dispatch of my order i never recieved the email
Trusted Customer
12 years ago
excellent apart from communications
Bradshaws Direct
Bradshaws Direct
11 years ago
Thank you for your feedback! It's great to hear you were pleased with the service we provided. I apologise that you did not receive the despatch e-mail, we have had a slight problem with our system but this is now rectified so you should definitely receive a despatch e-mail for your next order. These sometimes go into customers 'junk' folders so remember to check in there as well! Thank you for your order.
Kind Regards
Rachel Miller
I recently had a situation where a pond pump failed after only two months (a manufacturer fault not a Bradshaws fault). The response from Bradshaws was fantastic. Within 24 hrs of me reporting the...
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Bradshaws Direct
Bradshaws Direct
11 years ago
I apologise for any initial inconvenience, however, I am happy to hear that your issue was resolved in a timely manner.
Kind Regards
Stephanie Spaven
Thank you for taking the time to leave us with such excellent feedback. I would also like to thank you for your repeat custom, we look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.