In this week's Faces of Feefo, we spoke to Ben Marley, Head of Market Development.
How long have you been working at Feefo?
About three and a half years.
What's a typical day for you at Feefo?
My days are pretty varied and involve working closely with our client acquisition team on areas of focus and market sector training. Another key part of my role is developing new industry partnerships and identifying new clients for Feefo.
I also work closely with the marketing team to ensure we're getting the messaging right and have all the content we need moving forward.
What's the best customer experience you've ever received?
I booked a golf weekend for my stag-do through one of the most well known companies in the field. The weekend we booked, the golf club had a major club competition on and made us aware that it may not be possible to have the weekend we wanted. However, the company went away and managed to get us in on the courses we wanted, at the times we were after, and made our weekend really great!
What do you do when you're not in the office?
Life outside of work is pretty hectic. I spend most of my time with my wife and two boys, and my two main hobbies are golf, which I’m fortunate enough to captain our scratch team, and darts. As well as playing, I also run a darts exhibition business where we host evenings with some to the world's top professionals and local darts players get the opportunity to play against them!
What's the best thing about working at Feefo?
I love the variety that comes with working for a growing business. Individuals really do have the opportunity to make a big difference here.
Interested in joining our team? Check out our current vacancies!