Service is usually very good, we order online, get confirmation when the goods will be delivered, there are usually not problems
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are pleased to see that you are happy with the service YPO provides. It is good to see that you enjoy using our website and that you are happy with our order confirmations.
An excellent range of products at excellent prices. And fast delivery! What more do you want?
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are happy to see that you like the range of products on offer, the prices and the speed of our delivery service.
Kind regards
Craig
E-Comms Team
Date of purchase: 06/07/2016
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TC
Trusted Customer
Poppleton Ousebank
10 years ago
What Trusted Customer said about YPO:
As usual the YPO delivers excellent service. I would like to say however, that the pick up for returning goods is not as efficient. It can take months!
Craig Eyre
YPO
10 years ago
Thank you for your review,
we are pleased that you find our service excellent.
When we arrange collection we pass all of your information to an external courier (usually TNT) and ask them to collect the items for us. We generally advise that collection should be done within 10 working days. On occasions where items aren't picked up after we have arranged collection we will go to a separate courier and ask if they can go in. If you have any issues relating to a particular order please do not hesitate to get in touch with us at contactus@ypo.co.uk and we can look into it for you further.
Parcels were all separately packaged and not taped up very well. Goods were received in good condition but the boxes were beat up.
Craig Eyre
YPO
10 years ago
Thank you for your feedback,
I am pleased that you have received the items in good condition. We try to ensure that the packaging is robust enough to withstand delivery. I have passed the details to our Quality Assurance team so they can look into this for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.