We are pleased that you find using YPO good. if you ever experience issues with wrong items being delivered please contact us via the telephone or email us at contactus@ypo.co.uk and we will arrange to collect and replace the item.
we have used YPO for orders for resources our nursery provision for many years now. the service has always been excellent with rapid delivery service.
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are happy to see that you are a long standing customer with YPO and that you like the service we provide and are happy with the speed of our delivery service.
Unfortunately we did have a few problems with this order, the delivery company says they tried to deliver it but no one was available to take delivery and it got sent back to depot. As it was needed...
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Craig Eyre
YPO
10 years ago
Thank you for your feedback,
We are sorry to see that you have had an issue with your order. I can see that the original order was sent out via our courier SST. While we try to ensure the goods are delivered within school hours it may not always be possible to do this due to traffic limitations and where the order is on the vehicle. I am happy that we were able to get the items out to you. I can see that we have organised to collect the goods and this was done on 20/06/16. Collection should be complete by 04/07/16 at the latest. if there are any further issues please get in touch with us. You can call or drop an email to us at contactus@ypo.co.uk.
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