Im Großen und Ganzen hat mir die Tour gut gefallen. Das war meine erste Reise allein & ich habe somit gut einen Einblick in die Abläufe und Organisation bekommen. Allerdings habe ich mir mehr über...
Read more
Nicole Stirling
The Dragon Trip
2 years ago
Thank you for taking time to write your detailed feedback, we appreciate hearing your comments and our team are always looking for ways in which we can improve our tours and the services we provide.
We are glad to hear you enjoyed the tour overall, but are sorry to hear that some of the Adventure Leaders did not offer enough communication or information throughout the trip. We will look at how we can improve the quantity of information provided.
We hope that you enjoyed the time in Southeast Asia and hope you will continue to travel in the future!
Product reviews
Nicole Stirling
The Dragon Trip
2 years ago
Thank you for your feedback!
We are looking at how we can include even more activities for our 2024 tours!
Date of purchase: 10/09/2023
0
Share
LK
Lauren Taylor King
Feefo Verified
2 years ago
What Lauren Taylor King said about The Dragon Trip:
There were many parts to the trip that were different to what was outlined on the itinerary. Considering I paid extra for a private room I wasn’t happy with most of the accommodation and in one case...
They provided stop offs in countries I wouldn’t normally book myself enabling me to feel safe and enjoy myself! Each guide was helpful and friendly.
Nicole Stirling
The Dragon Trip
2 years ago
Thank you for your wonderful feedback! It is great to see you felt safe throughout the tour, that our Adventure Leaders were helpful and that you enjoyed the tour! :)
Product reviews
Nicole Stirling
The Dragon Trip
2 years ago
We are thankful your feedback! We are glad to hear that the Room Upgrade was the perfect choice for you and your partner! If you are looking to travel again, we would love to see you on another Dragon Trip Tour!
Overall not overly impressed. The group activities went from great to **** as the trip went on. Not worth the money or time. The tours we had were not informative most of the time getting left to our...
Read more
Nicole Stirling
The Dragon Trip
2 years ago
Thank you for taking time to write your feedback, we are taking your concerns seriously and are actively reviewing our tour to make necessary improvements for a better experience in the future.
We are sorry to hear that you were not impressed with the quality of the tour and the overall experience. Our Adventure Leaders are there to lead the group and ensure the safety of our travellers, but we will look to how they can be more informative along the way.
If you have any additional feedback regarding the accommodation and tour experience, we would be happy to discuss this further and encourage you to reach out to us with these details.
Product reviews
Nicole Stirling
The Dragon Trip
2 years ago
We appreciate your feedback and comments regarding the accommodation.
We kindly request that you reach out to us with further details on which hostels/rooms were not up to standard.
Date of purchase: 10/09/2023
0
Share
Trusted Customer
Feefo Verified
2 years ago
R needs more training on how to lead a tour and support travelers to have a good travel experience. I work in the field of international education and have led groups of students all over the world...
Read more
Nicole Stirling
The Dragon Trip
2 years ago
Thank you for taking time to write your detailed feedback. We are sorry to hear that the trip did not meet your expectations and apologise for any disappointment caused.
Our Japan Team has reached out to R to discuss any issues that occurred during the tour and are working together on how to improve his services and ensure that he is putting in more effort throughout future trips.
Thank you again for your honest response, it is truly appreciated as we work to make the necessary improvements for a better experience in the future
Product reviews
Nicole Stirling
The Dragon Trip
2 years ago
Thank you for taking time to write your detailed feedback. We are sorry to hear that the trip did not meet your expectations and apologise for any disappointment caused.
Our tours are designed to be fast-paced to cover a diverse range of activities and excursions, with flexibility for our travellers. We offer unguided time, as well as optional activities to ensure our travellers do have time to do things at their own pace. We apologise if there were times where it felt rushed with not a lot of time to eat or rest.
We are working with our Japan Team to improve the itinerary for future travellers in hopes that whilst ensuring they can experience Japan to its fullest, with considerations for taking time to rest, physical abilities and more.
Once again, we want to sincerely thank you for sharing your honest and detailed feedback!
Date of purchase: 11/02/2023
0
Share
Trusted Customer
Feefo Verified
2 years ago
Had a great trip to South-Korea. All questions I had beforehand were nicely answered and got all the help I needed.
During the trip I sometimes found it very difficult to deal with the irregular...
Read more
Nicole Stirling
The Dragon Trip
2 years ago
Thank you for sharing your feedback about your trip to South Korea!
We're glad to hear that your questions were answered promptly and that you had an amazing and unforgettable time. Your insights about meal times and suggestions for hostel/hotel locations in Busan and Jeju are appreciated; they provide valuable information for future trip planning.
We're thrilled to know that you met great people and made new friends during your journey.
If you decide to explore more destinations in the future, we'd be delighted to have you join us again!
Damien was the best guide, so sweet, patient, enthusiastic and hilarious. I would highly recommend this trip, I've done a lot of traveling but this was the best trip of my life so far. Loved every...
Read more
Nicole Stirling
The Dragon Trip
2 years ago
Thank you for your feedback, we appreciate it!
We are thrilled to hear that Damien was very caring and enthusiastic throughout the tour!
We are glad to hear you loved the tour and hope to see you on another Dragon Trip one day!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
