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Workers Credit Union Reviews | Customer Service Reviews for https://www.feefo.com/reviews/workers-credit-union | Feefo

Displaying all 172 reviews

Sheena M. Pomales

Worcester

5 years ago

Date of purchase: 02/07/2020

What Sheena M. Pomales said about Workers Credit Union:

Very welcoming environment.Staff very friendly and helpful.

I would recommend this bank. They were able to help me open a new account and provide me with my debit card instantly. Great service.

Member Service

Workers Credit Union

5 years ago

Thank you for the great review and recommendation, Sheena!

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Trusted Customer

5 years ago

Date of purchase: 02/04/2020

Excellent customer service, very personable and professional

Member Service

Workers Credit Union

5 years ago

Thank you for the five-star review!

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Andrew J. Van Hazinga

5 years ago

Date of purchase: 02/04/2020

What Andrew J. Van Hazinga said about Workers Credit Union:

Couldn't be easier!

I am in the process of moving my accounts to Workers and they couldn't make it easier. This is a far cry from the last time I moved where I had to sit in the bank for hours.

Member Service

Workers Credit Union

5 years ago

Hi Andrew, we're pleased to hear that you are happy with the ease of switching over your accounts - thank you for the great review!

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Trusted Customer

5 years ago

Date of purchase: 02/03/2020

Great customer service

Member Service

Workers Credit Union

5 years ago

Hi there, thank you for the kind note! We noticed that your star rating doesn’t match your written review. Did you mean to mark five stars which is the highest rating? If that was an accident, you can easily change your rating through the email notification that you received about this reply. Thank you!

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Trusted Customer

5 years ago

Date of purchase: 01/31/2020

I had a great experience with Alyssa in the Townsend, MA branch...very helpful in all questions.

Member Service

Workers Credit Union

5 years ago

Thanks for the kind review! We think Alyssa is great at customer service and we're so happy that you agree :)

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Kathleen A. MacDonald

5 years ago

Date of purchase: 01/28/2020

What Kathleen A. MacDonald said about Workers Credit Union:

My experience was amazing so happy to be leaving the big banks. I love Workers credit union

Member Service

Workers Credit Union

5 years ago

Thanks for the kind review, Kathleen! :)

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Patricia L. Grant

5 years ago

Date of purchase: 01/21/2020

What Patricia L. Grant said about Workers Credit Union:

Environmentally friendly bank!

I love that they are completely digital, go environment!

Member Service

Workers Credit Union

5 years ago

Hi Patricia, thanks for the great review - we’re glad you like our digital offerings! Most of our account openings and applications can be completed online, members can manage their accounts digitally and we’ve even started to go green with our promotional products – the community absolutely loves our Workers Credit Union reusable straws! Thank you for recognizing our efforts! :)

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Jean Silva

5 years ago

Date of purchase: 01/14/2020

What Jean Silva said about Workers Credit Union:

I have excellent experience with workers Credt Union.

Member Service

Workers Credit Union

5 years ago

Thank you for the great review, Jean!

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P Dolly LaRoche

Walmart branch Jungle RD Leominster MA 01453

5 years ago

Date of purchase: 01/17/2020

What P Dolly LaRoche said about Workers Credit Union:

Heidi was excellent, knowledgeable and very helpful as to what would be beneficial for me. She was very patient because it took a little extra time and she did not rush. She is an asset to your...

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Member Service

Workers Credit Union

5 years ago

Thank you for your feedback! We agree, Heidi is top notch! We are sorry to hear about the circumstances with the branch manager. We take reviews very seriously and we will be looking into the matter. Thank you again for taking the time to write a review and for being a valued member. Have a great day!

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David A. Dudley Jr

Athol,ma

5 years ago

Date of purchase: 01/09/2020

What David A. Dudley Jr said about Workers Credit Union:

Wonderful staff

Opened a few new accounts with Niomai in the Athol, MA location. She was absolutely wonderful. Friendly, very knowledgeable. Very patient and answered all of our questions and a lot we didnt think to...

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Member Service

Workers Credit Union

5 years ago

Great to hear about this experience, David, thank you for sharing! :)

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About Workers Credit Union

Whatever stage of life you're in Workers wants to meet you there. Whether it's opening a checking/savings account, financing your education, moving into or updating your home, driving away in a new car, investing your money, saving for retirement or building your business, Workers is focused on working with you to meet your financial goals.

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978-353-8026

PO Box 8207, Fitchburg, Massachusetts, 01420, United States

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